"The buying experience was seemless and so easy. "
"I needed to purchase an AED plus replacement batteries and pads for two AEDs that I already had in serrvice. All of the websites I visited, including Heartsmart.com, advertised basically the same MSRP pricing. Heartsmart advertised corporate pricing on request. Within 30 minutes of sending my email, Mallory O'Neill sent me a significantly discounted quote, which I accepted. Outstanding customer service!!
A"
"I emailed over a request to customer service and got a response from Mallory O’Neill within the half hour. She was amazing and had all the info i needed. "
"Shannon was very nice, and responded promptly to me. I was surprised it only took a day to receive my purchase. The quote made my purchasing process stress-free because I knew I was getting everything I needed. Thanks so much!"
"Very impressed with Mallory and the help she provided!"
"Shannon was professional and very helpful. It was a great experience and an easy process from start to finish. "
"From the moment I starting with your company and Shannon, we have recieved above board service. The suggestions, the quotes, information about AEDs, any questions I had were absolutely addressed in a timely, complete manner. Even when there was some gap in time from the church, Shannon was ready and available to pick up where we left off. We recieved our AED machines and had training in February 2019.
Heartsmart will be our "goto" for future medical devise purchases and training company! We are very pleased with Heartsmart!
Thank you Shannon and Heartsmart!!"
"We contacted Heartsmart.com for a quote on multiple AEDs and had an immediate response with great pricing on a great product as well as super customer service. We will definitely be doing business with them again."
"The response to my questions were timely and the customer service made the ordering process a great experience. I would recommend this site to my friends."
"Diana was great, she was extremely friendly, personable, and knowledgeable. She brought a smile to my face just talking with her. I ordered the HeartSine Samaritan PAD 350P Standard Package on Tuesday and received the unit on Wednesday. It doesn't get much better than that. I highly recommend the HeartSmart company and their products."
"Was very impressed by the specialist, Dianna, and the prompt help she provided. This was a first rate experience!"
"Contacted the company on a Thursday, items shipped about 10 minutes after I sent order on Friday and they arrived on Tuesday (would have been Monday but UPS postponed due to weather.) Can't ask for better service and shipping! Shannon was great to work with."
"We recently replaced an AED at our church that we had been renting with monthly inspections by the leaser. What a waste of money. The HeartsmartPro was less than one year’s rent and we can easily do visual inspections with the until still in the glass case. The green “ready for use” ball let’s us know that the AED has passed all it’s various self-tests. Instructions for installation and use are very easy to use. I wish we had made the decision to purchase our own AED years ago. "
"easy transaction, good communication, prompt shipping helpful customer service (Shannon)"
"Mallory was extremely knowledgeable on the product that I was inquiring about. She was polite and professional."