"Shipping was super fast for my non-custom sized dress. The dress fits well and was well represented in the photos online. Seeing the deed in all of the color options online was paramount in my decision! Also, the videos are super helpful! Haven’t worth the dress yet but it fits true to size and is beautiful."
"Beautiful dress. Love the fabric, color etc. the top does not fit anything like the picture. I have had to alter it to be flattering versus frumpy. "
"Ordering was easy and there's a large selection of dresses to choose from! This dress is gorgeous! The liner behind the lace matches my skin pretty well and is not translucent. You can wear a regular **** bra with this dress. I can't even see my tattoos through the material on the sleeves. Perfect. Very well made and heavy, quality material used. I am beyond excited to wear this dress!"
"Customer service 10/10 would buy again they send you pictures if requested via email. And it also came faster than the estimated time about 1 week "
"Measurements were wrong, although I followed the video correctly and chose to go a size up to be safe. Shipping and handling ridiculous, especially for returns. "
"The dress is not properly made. The hole for the arm is too small and the sleeves are small too."
"It took few more day to get here, but it was worth the wait. Really good conditions and the color as it was ordered."
"I wear a size 22 and ordered a size 26 because i had plans for it that required a larger size. tell me why i couldn’t even zip it up!! the measurements on the email were the correct size for a 26. but when it came it was made like a size 18 or 20! i’m **** that now i basically have to alter it 4 sizes bigger just for it to be the size i’m wanting. "
"The dress fits perfectly! I love it"
"The dress was one of the four that the bride wanted bridesmaids to choose from. I chose dress d. It’s not made for someone w/ big **** so I had to get the dress altered.
The dress came in the mail smelling fishy so I also had to take it to the cleaners. "
"I ordered a vintage mauve dress, custom. Because it's custom it can't be returned. The dress looks pink like Pepto bismol. I emailed customer support and they told me it is actually mauve. I spent 150 on a dress I can't wear to the event I'm going to be in on the 3rd of December and had to frantically find a dress in store. Hebeos did wonderful with my wedding dress but because of this experience I will never order a dress here again. "
"I like the dress. It is pretty "
"Unfortunately I have to give a one star to Hebeos. Regardless on their stated refund policy, if the customer is unsatisfied with their purchase, your obligation as a business is to work with the customer to give them their money back. $200 is an upsetting loss especially if you cannot use the product sent.
Take my advice, do not order from them! You'll regret it. "
"I ordered a custom-tailored dress and provided my measurements. Customer service was concerned about the measurements, and they were correct. This saved me from being disappointed later. The dress arrived in less than 2 weeks. "
"I was scared just like everyone else. I didn’t have the time to custom order so I went by their measurements and BOTH dresses i ordered are gorgeous! Fit well, made well, such nice quality, heavy like they are worth something. So good that I haven’t been able to choose which one to wear! Just order! I made a profile before purchasing (DO THIS!) I needed expedited shipping. So once I placed the order and selected the rush shipping I emailed my order info and it came even earlier than I asked. Please believe me I’m no a bot! Just a plus size girl that needed a stunning dress for an event. "