"The dress was a little snug and I couldn't get it zipped up all the way, but maybe I didn't measure myself correctly. My husband's jaw dropped. Material is excellent and quality is amazing. Came on time"
"Beautiful dress & the shipping was very fast!! "
"I read the reviews where people said it took a couple months to revive their order so I ordered my dress 5 months early. It arrived in a month z"
"Very fast delivery, just too small to wear"
"If dress doesn't fit to your liking they won't do an exchange or refund horrible customer service."
"I was a little Leary about buying it because of the price but thank god I did it’s beautiful "
"When I finally received the gown I ordered, it was too small although I wear a size 10 and the gown I ordered was supposed to be a size 10. When I notified Hebeos that I would like to return the size 10 for a size 12, they told me they do not accept returns for this reason and I would have to place a new order for a size 12. Also, I would have to pay for return shipping and they will deduct 30% from my refund for “restocking fees”. NEVER AGAIN will I buy from Hebeos.com!!!"
"Beautiful dress for the price "
"I took the measurements and order US 18. The dress is more beautiful in person! It looks very expensive and I didn’t have to alter it! I feel like royalty on it. It came with plenty of time to have a steam or press. Thank you!"
"The dress is horrendous, they will not allow me to return it even when the description says “worry-free return are available for standard sizes within 14 days”. The biggest scam, I’m never buying from this people again. "
"I ordered a bridesmaids dress from this company for a wedding I’m in and they sent me the wrong color. I reached out the same day I received the dress and they said that it probably just looked different based on the color settings on my screen and that it was the correct color. The other bridesmaids then got their dresses and sure enough, they were the correct color advertised, proving I was sent the wrong color. I reached back out explaining the situation and asking to just exchange the dress for the color I actually ordered and they have refused to be of any help. They say that they do not take exchanges, I will have to pay their ridiculously high shipping costs for the new dress and for the return of the wrong dress, plus a 30% restocking fee. This was an error entirely on their end and they aren’t willing to make it right at all, costing me a fortune to get a cheaply made dress (that isn’t even as cute as in the pictures on their site) just to have the dress I ordered for a wedding I have to have it for. They are dishonest and have shady business practices and are ripping people off because they know once they order the dress for a wedding, they have to get it from them. "
"I was a bit skeptical at first but my experience was great and very good website."
"Ordered my wedding dress and a flower girl dress. Flower girl's is a perfect fit and looks exactly like the picture. Mine was ordered with custom measurements and I am happy the length is perfect but the waist and bust area are quite a bit big (even though I ordered .5 inch less than true measurements) The dress is beautiful but just the tiniest bit different than expected from the 2 pics on the site. I am hoping once it is tailored/taken in and steamed it'll be better. Overall I can definitely make it work and am happy with it (especially for the price) but it doesn't give me the "dream dress" feeling (that the online photo did) I was hoping for. Bonus points for quick and accurate tailoring/shipping timeframes!"
"I ordered 3 dresses - 2 of the GOLD Sheath/Column Sequins Ruched One-Shoulder Sleeveless Sweep/Brush Train Bridesmaid Dresses (for my best friend's upcoming wedding) and the Trumpet/Mermaid Organza Sleeveless Off-the-Shoulder Sweep/Brush Train Wedding Dress (for MY upcoming wedding). Well first, let's start with the packaging. The dresses were very poorly packaged; they were all 3 tightly folded and vacuum-sucked into 1 FedEx bag that was actually torn through to the fabric of my wedding gown by the time it arrived. Next, let's go to the size...The dresses run about 2 sizes too small; ESPECIALLY in the bust area. So buy a couple of sizes up ladies. Lastly, the quality of the material is certainly on the lower end. The neck line of the wedding dress literally showed the jagged cut lines in fabric and was very itchy. The sheath/column dress was cut way too close under the arm; especially for it to be made with sequins- EXTREMELY uncomfortable. These dresses are more suited for a Halloween costume party, but DEFINITELY not a wedding!!! Needless to say, I will be returning ALL 3 dresses, but unfortunately will have to reorder at least one sheath/column dress for my best friend's wedding…. Wish me luck y'all!"
"This company is a scam. They said since the size I ordered fits their mannequin then it fits me and so they will not accept a return!"