"Thank you so much my daughter loves her flower girl dress! The customer service is amazing! They were able to meet and exceed all my expectations. I emailed them almost every day with an alteration or adding things to an order that was already placed and they didn’t such an amazing job with communication. I would definitely recommend them to anyone and everyone and will certainly use them again in the future for all my bridesmaid dresses and events. "
"The dresses you order are final. You cannot reach anyone for returns. Any company that only uses PayPal its by design. Do not purchase here. Very frustrating! Can’t speak to anyone. Email only. "
"Customer service is horrible. A rep named Alice told me if my dress didn't arrive in time for my wedding that I "better buy a spare skirt!" Dress looked nothing like the picture on their site. Dress didn't fit at all. Arrived days after my wedding. I'm sending it back and I better get a full refund or I'm taking legal action."
"0 stars! Do not purchase from here!!!! I contacted within hours of receiving my product to return and they don’t respond even though their site states return 24 hrs for full refund…. I’ve been emailing every single day. I’m seeking legal action…."
"It’s was a day later but it’s good "
"The dress originally is yellow but I wanted silver and the person emailed me and told about what colors they did have and i chose sterling grey BEST CHOICE. EXACTLY what I wanted and I love my prom dress. For the price in which I paid it for and no reviews it is very high quality. BUY THIS DRESS! One downside is the slit is it very high up so I’ll have to pin it!"
"So unfortunately there are so many scam websites out here and so I was a little on edge at first but I took a chance and I’m so happy I did! I received my dress way before the estimated date of delivery which is a plus! The dress is absolutely stunning and I look amazing in it. I wish I would have sent in my actual sizes (because I didn’t) but even without those, the dress still fit really well! I would definitely recommend this site to someone else! Great job! "
"Couldn’t really track order and it took 20 days to get here. Couldn’t get feedback or update. Veil is pretty but not worth the ulcer "
"The dress is good quality and no alterations are needed.
The dress was delivered as promised since my daughter's prom is on the 7th of May"
"Dress came and it looks great just wish they wrapped it in more plastic but overall good"
"I ordered the dress on a bit of a time crunch and when I checked on my order and when I may get here they asked when I needed it by and assured me it would be in time. It not only came early enough for me to also order a petticoat to fluff it out, it was an amazing fit around my waist. I ordered the color in the picture and it was a perfect match. I will happily order from here again for my next event and readily recommend them to my friends if they are ever in need of a beautiful gown. Thank you so much!"
"My dress came and it was the correct order"
"Just received my dress today. I provided my own measurements and was a little nervous waiting for it to arrive. The dress is beautiful! It fits perfectly! My Mom couldn't believe the price I paid and how beautiful the dress is. She said it is prettier and fits better than the $1200 dress from the bridal store I had tried on. If you are thinking of getting a dress from Hebeos, do it. You won't be disappointed."
"Communicating with customer service was very easy, and they made me a beautiful gown. I was concerned that it would be delayed due to COVID, so I purchased another gown locally but if I hadn’t, I would have been thrilled to wear this for my elopement. However, I know I will enjoy wearing it to other events in the near future! Thank you, Hebeos, for a lovely gown. "
"I was very skeptical of the site!! I ended up LOVING what I purchased. The only thing I think they could improve on is communication. I didn’t get notified when my order shipped, like I said I would. So I was nervous for a while that it was a scam. I emailed customer service and was promptly responded to. Turns out I just had to wait another day and the most perfect dress has arrived!! "