"Online ordering was fast and secure. They quickly sent an invoice and estimated ship date. Helmets arrived before expected date and were exactly as expected. Great products and great service!"
"Shipped quickly, for free and my helmet arrived early. Couldn't be happier. "
"So far, perfect! I mistakenly ordered the incorrect size helmet and called to see what options I had. The person on the phone just said to let us know what size was correct, send back the first helmet and they'll send me the new one. It couldn't have been easier. "
"Very good service, Items are easy to locate on the website. I put a wrong
digit in my address and was called by Helmet City and there was no delay."
"Very satisfied with the overall purchasing experiance. The website was extremely easy to navigate and I could find what I wanted quickly and easily. Big selection of everything I need for my bike and will purchase more things in the future. Reasonably priced compared to other sites online, but with better shipping deals. Small snag in the shipping process but with a 2-day free shipping, I can't complain. Everything I ordered came in perfect condition."
"Excellent. No problems at all.
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"Helmet City provided a smooth and easy transaction when purchasing my new helmet. The 2 day shipping was extremely fast, and the prices were great. Overall purchasing from helmet city was a fantastic experience. I have now purchased 2 helmets from helmet city and both arrived 2 days after the purchase. I am very pleased and will definitely shop with helmet city again in the future!"
"I love these folks. Orders are handled quickly and correctly. Given my location in North Alabama delivery is next day. This is the 3rd helmet I have bought from Helmet City."
"I received the correct style and color but in the wrong size. I sent it back but I'm still waiting for a new helmet to arrive."
"This is a mixed review:
I had initial issues with my order- the website indicated "In stock", but the Make/model/design/size helmet that I needed was not. It took a while to work with customer support to resolve, but I'm happy in the end. The people are great to work with, they just need to fix their tech issues.
Bottom line, the website caused issues, but the people made it right. I would buy from them again, but I would use the phone."
"It was effortless, the helmet arrived in two business days as promised. Their satisfaction guarantee helped to decide buying from them,
RS
Summerfield NC"
"Really good. There was a slight delay because my billing address is separate from my shipping address, but it was only one day. I called them and someone explained it to me right away. Very nice service. Product arrived fast and in great shape. Great prices on helmet. Love it."
"I just wish it had a sun visor but otherwise its perfect"
"its a good helmet for as less as 72 bucks.Happy with the deal I got as the same was costing 130 bucks in a nearby store."
"Excellent experience - very quick order turn-around, competive pricing, great selection"