"Quick n' easy - very good price & can't beat return policy (though didn't have to use it!).......John"
"Nothing short of AWESOME and EXCELLANCE!!! Motorcycle superstore could only dream of having this type of service and IN STOCK inventory. Love the quick delivery. I'd give a 10 star rating if it were possible."
"I am very pleased with Helmet City. They have a polite, professional staff. I had a problem with shipping that was correct in one day! I give this company "two thumbs up"!"
"Hey!! I ordered motorcycle boots. I was leary, to say the least, ordering and purchasing any kind of foot wear without trying it on first. The product arrived as promised. I was pleasantly surprised. Top quality product and fit very comfortably. Well, here's another satisfied customer for the record. I would doo business with helmut city again without reservation. Thanks again!"
"the helmet i first ordered had been discontinued,they called me back and told me they were sorry ,and they would make it right.they sure did!!,they sent me a better more expensive helmet for the same price...wow you will not find anyone better to deal with i promise you..oh, and the new helmet came ups 2 days earlier than they said..i will do business with them AGAIN..bill"
"Hassle free and product arrived as promised. Couldn't find Snell sticker so I had to call manufacturer. Not Helmet City's fault."
"Buying a motorcycle helmet is a little like buying a suit--they don't all fit the same given your head circumference. But once you've visited a dealer and actually tried on a few, you can probably find one that fits right. DON'T BUY IT. Go directly to HELMET CITY. Having searched for hours, I can guarantee you that HELMET CITY has the best pricing and the best delivery. Save yourself some time and money. HELMET CITY had exactly the helmet I wanted, in stock and they shipped it the same day I ordered it. Add to that the tax advantage and there is no better deal anywhere. If you're going to drop the big bucks for a great helmet, go directly to HELMET CITY!!!
Robert
Monument, Colorado"
"Probably the best customer service I've ever experienced. Great prices and fast shipping are great as well."
"Great purchase experience! Live in NC placed the order on Wednesday in hopes to have the order on Friday. When the order did not arrive I called to track the order, the person I spoke with tracked it right away and let me know where it was and what caused the delay, "a hail storm in Atlanta", and assured me that I would recieve it on Monday. Sure engough it came Monday, well packaged-undamaged-and exactly what I ordered. I will purchase my next helmet from HELMET CITY."
"Quick free delivery-wonderful ordering system-Great product the fit was perfect thanks to the measurement instructions! Couldn't be happier."
"great peoplle to deal with. Good prices and fast shipping. also very cordial to speak with, Would definetly order frome this merchant again."
"Purchased two HJC Helmets and both were received in EXCELLENT condition in three days...no charge!! Exceptional service...have signed on to the newsletter because I will definitely do more business with them in the future. Great transaction, great price, great service...the perfect trifecta!"
"Great Service! Will definitely order again."
"I ordered the new Scorpion EXO-500 from Helmet City and I absolutely love it. The shipping is incredibly fast! Thanks Helmet City. You're the best!"
""No Hassle Returns"
It's no hassle if you're ready to dish out $50+ to return a helmet. They don't include return shipping labels and they charge a 10% restocking fee. On top of that the site says the refund may take more than 2 weeks to process.
UPDATE* Just a few days shy of being 1 MONTH of not receiving a refund. Company says it is their fault and they're not sure why my refund wasn't issued."