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Featured Review


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-03-13

"Looked exactly as it did online."


Verified Helzberg Diamonds Shopper
Verified
4/5

2019-03-13

"It was fun to explore what this site has to offer outside of the catalog options, but I was surprised that the one specific thing I was looking for,, I was unable to find."


Verified Helzberg Diamonds Shopper
Verified
2/5

2019-03-12

"I marked in store pick up and they mailed everything. One of the rings came in a broken ring box with no formal receipt and no lifetime care information."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-03-11

"Easy to scroll through and find what you are searching for."


Verified Helzberg Diamonds Shopper
Verified
4/5

2019-03-11

"ok could have been better"


Verified Helzberg Diamonds Shopper
Verified
4/5

2019-03-11

"good, not enough info about colored diamonds, or examples"


Verified Helzberg Diamonds Shopper
Verified
1/5

2019-03-11

"The bracelet that I ordered I had to return in twice with in weeks from breaking. Now I have to take it to an local jewler so they can make a more permanent fix for the issue."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-03-11

"My purchase was made instore not online. The representative ordered the product online and then gave me the product rather than just rang the product."


Verified Helzberg Diamonds Shopper
Verified
2/5

2019-03-10

"The cashier at Superstition Springs Mall was rude and not helpful at all. My wedding ring means the world to me and she had no compassion and lost a customer for a lousy $165 diamond!! We did not pay because its the principal.. We feel dooped!!!"


Verified Helzberg Diamonds Shopper
Verified
2/5

2019-03-09

"Web page was laid out terrible and difficult to find what you were looking for."


Verified Helzberg Diamonds Shopper
Verified
3/5

2019-03-09

"While attempting to sign up for emails the site kept giving me error messages for my birthday input"


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-03-09

"The process is full & complete. Also my email is incorrect & I don’t know the correct one. Ok"


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-03-08

"3 Orders....3 Times Very Satisfied!"


Verified Helzberg Diamonds Shopper
Verified
1/5

2019-03-08

"EXTREMELY UNSATISFIED with customer service and the way my issue was handled, and the fact that it was not handled at all. I read online when purchasing that I could purchase the LCP with my bracelet and if I was unsatisfied with the LCP then I would have no problem receiving my money back,as long as it was within 60 days. I placed a call stating this, and asking for my money back. I was told that I would have to wait at the very least 5 days, and then I would be contacted regarding as to whether I was approved or not. A week has passed and I've received NO COMMUNICATION whatsoever like I was promised. So this is how you repay your life long customers? My husband and I have been loyal patrons for over 10 years now, and I've purchased also for many more years before that. So, once again, I would like to be credited back the $60 that I paid in good faith for your LCP. My name is Chasity Romero, and you can call me ***-***-****, or email me the resolution at ****@****."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-03-08

"The ordering process was sweet and simple. My product came a week earlier than expected, in good condition. Will definitely recommend and order from there again."