"I have been a repeat customer since 2017! I have been impressed by the selection you all carry and the prices. I havent been to another store to buy jewellery than Helzburg! The website is easy to navigate and the store is an amazing place to go. The staff is very informative and knowledgeable too. They are friendly and very helpful"

"Well I need more time to see the site"

"The Helzberg site was user friendly. Excellent selection, great prices, and provided option to pick up purchase in store."

"I love shopping and purchasing from Helzberg's. The mobile site is clunky and, in my opinion, has been since I first became aware of Helzberg's."

"It was great had a wide selection"

"the sales rep. lied to me stating that a pre-authorized person IS ALLOWED to pick up the order. however, when this person arrived, with all purchasing information (receipt, customer info., etc.) this was not permitted by in-store rep. this caused delay in picking up the item. complaint was filed in the store, but ZERO follow-up with me has occurred."

"Because I didn't know if you carried the design I was looking for, the agent Tkeyah was very helpful on helping me make a purchase"

"I HAVE NOW GOTTEN A BETTER IDEA OF THE RING STYLE I AM LOOKING FOR, I JUST NEED ASSISTANCE WITH THE CUSTOM LOOK AND PERFECT FIT."

"The Emerald ring has three stones that are a different green than the rest of the ring. In fact, the three look like lab created emeralds and the ring is supposed to be genuine emeralds."

"My wife and I bought our wedding rings from Helzberg when we lived in New Jersey and were have never regretted or decision. I have never heard of them until then and I am happy that we did. Because every piece of jewelry I own or bought for my wife I'd from Helzberg. They treat us with such respect and dignity that it would be hypocritical of me to even shop at any jewelry store. Sure it's a bit much, but it's the truth. I truly appreciate the care that we recieved from them. Before my wife and I got married, we went to other stores and all they cared about was their quotas. We were nothing but a number and I will not spend my money anywhere if I am Judy a title. So I will forever respect Helzberg."

"The item received was great the picture on the website did not do justice. It was prettier in person."

"The order shipped to my home address instead of the work address requested. It was a gift for my husband and it showed up and ruined the surprise. On a better note, the product itself was great and he loves it."

"2nd Ruby ring purchased within the past year and both arrived with cracks in the Ruby Gemstone. Why would a company sell defective products? Does Helzberg not have a quality control department?"

"I ordered an item online which was ready to pick up the following day. However, more than 10 days passed and I did not receive an email confirming shipping nor if it was ready to pick up. I had to contact a customer representative who was unable to give me my order status. At the end, I contacted the pick up store (Moreno Valley, CA). They were the ones who told me that my order was actually processed the day after I purchase it, but nobody bothered to send me an email or called me to let me know. The product was good for the price. Unfortunately, the service was very bad."

"Experience was great but the only downfall I had with the system was not receiving a separate email of product delivery, waited for 2-3 weeks before even making a call to customer support just to have them send me a email on expected delivery and tracking number."