"After a recent remodel of my house, I purchased almost all the furnishings through hive. The service is always excellent and they are happy to supply all the needed swatches, material and finish samples. The products and manufacturers they represent are top of the line. Delivery estimates are accurate. Very professional and responsive. These are high end, quality products and the prices reflect that. "
"So far I have never received anything that I have ordered."
"Wonderful. Very helpful. The website is attractive to browse through & ordering easy. When I called I felt confident to move forward with my order. Needed some clarification about when I would receive my order."
"We ordered three stools. 2 of them were fine 1 was slightly mis-shapen. The return policy is somewhat punitive which discourages returning for a better piece. "
"The coat rack looks awesome! It is decorative and functional. Hive has a great website, ordering was easy and customer service was really helpful. The color I wanted was on backorder from the manufacturer so I decided to change the color, Hive made it really easy by just responding to the email. Thank you! "
"As I updated my new address, my order was still shipped to my old address. Now i gave to go through all the trouble of arranging pickup. More hassle than what it is worth"
"Team helped track down chairs that I wanted that were recently discontinued. Customer Service staff is extremely helpful"
"Wide selection of styles I liked, processed order relatively quickly, item arrived undamaged and worked once assembled. Competitively priced as well."
"The wait to have the chair was quite long (about 6 weeks). When I was contacted about the actual delivery I was told it would be delivered between 1 and 5 PM. I agreed. That day I called the delivery company to see if they had any idea of the time of delivery as I had to leave for the airport around 5pm. The woman I talked with was quite rude, put me on hold for 15 minutes after which she hung up. The delivery was made at 7:57 pm, long after I left. I was gone for two weeks and when I returned I had to hire a person in my building to put together a loose piece that was found in the box. I assume the chair is put together properly.
So, good product, awful delivery process."
"Seamless from order to delivery "
"I ordered a rug and it came with amazing speed. Exactly as pictured."
"They answered my questions promptly and kept me updated on lead times. Very happy with my purchase."
"Excellent service and communication. Fast processing and shipping. Love the Nelson clock. Thanks!"
"Ordered Eames table and received item as expected. Thanks!"
"I was promised my order would arrive by Dec 22, and it still hasn’t arrived. They aren’t responding to my emails. Never ordering with them again!"
"First, Hive had stated this clock wouldn’t be available until February and really worked hard getting it to me in 2 weeks instead. The clock is well made and very much like the picture, color and all. It isn’t a silent clock so if you are looking for that you may need to look elsewhere, however, it’s not obnoxious. I’m sooo very pleased as it’s more sculptural than anything. Highly recommended!"