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Product & services pricing
4.32/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.33/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
5/5

2017-10-31

Great Customer Service

"We appreciate your immediate response to an order and day-by-day information on delivery. We ordered 2 rugs from you and they arrived in record time. "


Verified
5/5

2017-10-29

Always friendly and helpful!

"✅ Great!"


Verified
5/5

2017-10-26

Great company to work with

"Great products, great customer service."


Verified
5/5

2017-10-23

Easy

"Easy to navigate web site, quick delivery of product. If one likes mid century modern, you are the store with great selection. Thank you"

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Verified
5/5

2017-10-21

Fast shipping and awesome price!

"Ordered two lamps and both arrived promptly. Hassle-free buying experience!"


Verified
4/5

2017-10-19

best place for the best in modern

"It's a well-curated site, easy to use and speedy delivery."

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Verified
5/5

2017-10-18

Alessi Tea Kettle

"Excellent customer service and experience with Hive. Best price on the tea kettle I have found. Received it in a timely manner."


Verified
5/5

2017-10-18

Great

"Ordered expensive chair covers and received an email from Hive inquiring if I ordered the correct covers. I checked, if they had not reached out, I would have ordered the wrong covers.

Very appreciative
"

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Verified
2/5

2017-10-17

Ordered two items, wrong item sent; waiting >2 months for second item

"When an item is ordered your order site should say right away if the item is not available until a certain date. Waiting until order is submitted and paid for is not the way to inform someone part of their order isn't available until 2018. Especially when I want the item as a gift, and think 2 months is plenty of time!

You sent the wrong color Hang It All. Apparently you don't believe me, because I am continuing to jump through hoops to get a return label so I can return the item for the one I ordered.

You have nice merchandise but I will be hesitant to order from you again.
"


Verified
2/5

2017-10-09

Meh.

"I ordered one chair to see if it would fit the space. It didn't. Unfortunately, HIVE does not provide refunds for their products unlike most of their competitors; only store credit. As well, shipping returns are quite costly - so this one chair ended up costing me quite a bit. My recommendation? If the product you want is available elsewhere - buy from a reseller that provides refunds. I also found the customer rep a tad snooty when I called to get the return authorization. That's the other thing - you have to call to request a return - only to get your store credit - you can't do it online. I will not be a return customer. "


Verified
5/5

2017-10-04

Always a pleasant experience

"These folks are a joy to order from. They have excellent taste. If you have questions they give friendly answers."

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Verified
5/5

2017-09-21

Water Tower

"My purchase of the water tower container was exactly as described.The recipient loved it."


Verified
3/5

2017-09-06

The planter is darker and grayer

"The planter and stand arrived in one piece. The planter looks quite a bit darker then expected based on the image online. It is basically a dark gray. I still kept it because it looked good in my kitchen "


Verified
5/5

2017-08-22

Quick flawless delivery

"I ordered 2 ghost chairs. They arrived in perfect condition very quickly. Very pleased!"

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Verified
4/5

2017-08-19

"Easy to order, delivery was excellent except it was only to the threshold. Had to hire someone to bring into my home."