"After a recent remodel of my house, I purchased almost all the furnishings through hive. The service is always excellent and they are happy to supply all the needed swatches, material and finish samples. The products and manufacturers they represent are top of the line. Delivery estimates are accurate. Very professional and responsive. These are high end, quality products and the prices reflect that. "
"Pretty chair (a little wider than I imagined but comfy)"
"Everyone was informed and helpful. Couch seems great. Tracking info from trucking company was good, and Larry with ABF Trucking was really great."
"Working with Hive was a delighted. I had a number of questions regarding fabric, and they were more than willing to send me all I needed - as well choose some they thought met my criteria. I'd buy from them again.
"
"Not a good experience at all
Still do not have the item I had ordered.
A day AFTER delivery was due I was told to call the company to arrange delivery.
Was never advised of this requirement - and I have a doorman building which accepts.
D3livery will not be made until at least Tuesday next week
And shipping company even told me this is a regular problem.
Seems to merit an easy fix"
"The site did not say that there would be a delay in receiving my product. A week after placing the order, I received an email saying there would be a 3-month wait time. I then tried to cancel the order and Hive said that they'd have to check with the manufacturer and that the site had explained that this product was made to order. I checked the site again; this information was buried under the tab "dimensions and shipping," which I'd had no reason to check. I eventually received a refund, but not until I had sent several emails and tried, to no avail, to reach an adult in the customer service department."
"I had to cancel our recent order because of the shipping time (so unfortunate). The customer service was very friendly and didn't needlessly keep me on the call by pushing other products. We have ordered from Hive other than this order and will continue to consider it as a potential vendor when making future purchases. The four-star rating is for the lack of availability information on their website (unless I've missed it). It would have saved some back-and-forth transactions."
"Warehouse manager kindly took my call and organized delivery even though it was his day off, and it was delivered to my door (in Portland) very soon after on the same day."
"Purchased a chair and a table with different delivery services and windows, both came with the utmost care and patience from the contractors Hive used and Hive staff responses to a question I had early on (and a delay I needed to impose on the timeline). Have shopped there before, would shop there again."
"I purchased the multicolored coat rack that was true to the description and photo. The design, solid structure, and colors are perfect for an entryway, mudroom, bedrooms, anywhere you might like to see a whimsical pop of color. The product came with a Certificate of Authenticity. There are many knock-offs, but very happy that I decided to buy from Hive. "
"Great service and fast shipping. Always an easy transaction. "
"Hive has great things, good sales and an efficient website. "
"Easy, fast shipment. Beautiful planter. "
"Thank you for fast shipping !"
"The website is simple, clear, and easy to use. Shipping is fast. I shop here over national stores every time. "
"Happy to do business with an Oregon Herman Miller seller. This was my second purchase from Hive. Both purchases were available for Quick Ship, quick ship, quick delivery.
Love the Eames Walnut Stool!"