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Product & services pricing
4.32/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.33/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
5/5

2016-12-02

The Saarinen Dining Table

"All of our contacts with Hive have been positive. The telephone ordering works seamlessly and the advice and arrangement for white glove delivery was flawless. We will always buy from Hive, when our budget allows. Thank you so much Hive Modern!"


Verified
5/5

2016-11-25

Another Great Transaction with Hive Modern

"I have purchased from Hive Modern a number of times over the past several years. On each occasion, the transaction has been easy and trouble-free. The Hive Modern website is the best in the business, and should you have any questions or special needs, the staff at Hive Modern are knowledgeable, accommodating and excellent communicators. It's always a pleasure working with Hive."


Verified
5/5

2016-11-15

"Quick turnaround on the Eames table, local store would have taken 4 to 6 weeks. This was 10 days or so. The table is beautiful as I suspected it would be ! I very pleased."


Verified
5/5

2016-11-08

Aalto stools

"An easy order, the 2 I wanted were in stock, shipped quickly. However, it was quite annoying that Hive shipped with "signature required", which I either missed on the webpage or wasn't specified. Had to ask a neighbor to watch out for FedEx after first failed attempt. Hive seems a fine company, would definitely order again."


Verified
5/5

2016-11-07

"Excellent Customer service! outstanding experience "


Verified
5/5

2016-11-06

Dealt with Hive many times....Always Great

"We have bought through Hive many times over the years and they have always been great."


Verified
5/5

2016-11-06

Good for my Hive...

"My Hive now has some new place to sit thanks to the good service here...."


Verified
5/5

2016-11-05

Always spot on

"Have ordered many pieces from hive over the years, and had perfect service. Highly recommend."


Verified
5/5

2016-11-05

Beautifully Elegant

"Just received the Woodrow platform bed. I was able to assemble it myself and all assembly components were provided. It came in 3 boxes and was well packed. No damage to any of the pieces. The bed looks fantastic and blends beautifully with the mid century pieces I already have. It's sturdy and very comfortable. I really love this bed. Great purchase. "


Verified
5/5

2016-11-05

Great folks great products

"Responsive
Responsible.
Quality.
Highly recommend!
"


Verified
5/5

2016-11-03

Love love love

"I am always thrilled with my purchases at Hive. The service is exceptional. Happy!!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-11-01

Perfect

"I ordered a Wegner Shell Chair, made by Carl Hanson and Sons. The cost was the best I could find online, and it came with white glove delivery. The chair arrived within the allotted timeframe. The customer service was great (especially via email), and the chair arrived in perfect condition. I would definitely use Hive again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-31

Great products and service!

"I have received a wide variety of products from Hive and always been satisfied with the quality, selection, and service. They describe products accurately, are knowledgeable about them if you have questions, and ship quickly. Even though I live in a major city with other shopping options Hive is my first go-to resource for modern, well made furnishings."


Verified
2/5

2016-10-31

Returns - Only store credit?!?

"We recently returned a pair of fairly pricey sconces, to find out that Hive doesn't issue refunds - only store credit. Had we read the fine print we surely would have ordered these from another online retailer.
#booHive
"


Rep reply posted 2016-11-03
A rep from Hive, hivemodern.com, has responded:

“customer's credit card was refunded in full upon receipt of return.”


Verified
5/5

2016-10-27

Excellent Products, Information and Service

"I purchased a Herman Miller Noguchi table from Hive. I was promptly informed of the lead time for delivery; the delivery was scheduled at my convenience; and the service was excellent. Nothing to lift or carry; no packing to discard; placed perfectly inside. The table itself is a treasure."