ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.20/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.47/5
Customer service:
4.03/5
Return/Replacement policy:
4.34/5
Featured Review


Verified
5/5

2019-06-18

Great!

"Great price and speedy delivery!"


Verified
5/5

2019-06-18

Great Experience!

"Unfortunately, the shoes didn't fit properly, so I had to return them. Holabird Sports processed the return and refund quickly with no issues."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-06-18

Always excellent service with this company. Highly recommend !

"As always, fast, efficient service. The staff is great to deal with and they always aim to please their customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-18

Great selection, fast, free shipping can't be beat

"The selection was so much better than most websites. They had every color! The shipping was fast and free, and they included a coupon for my next order. I will definitely be ordering from Holabird again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-06-18

Gel Kayano 25

"Love these shoes ! They have the wide toe box like the older models"


Verified
5/5

2019-06-18

Excellent

"Bought a pair of Lacoste sneakers, product is as advertised and came on time. Considering doing business with them again "


Verified
5/5

2019-06-18

Excellent

"Fast shipping, product as expected."


Verified
5/5

2019-06-17

Great experience

"Online experience was great and simple
Delivery was fast
Product was as described
Have purchased before and will purchase again
"


Verified
5/5

2019-06-17

Excellent!

"I have used this site for years now. I have never had any issues. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-06-17

No problems

"Easy ordering- arrived before due time"


Verified
4/5

2019-06-17

need time for usage

"flexible pressure seems helpful"


Verified
5/5

2019-06-16

Great customer experience

"I was able to order easily and got my items quickly. Highly impressed and like the offerings at Holabird"


Verified
1/5

2019-06-16

I still don't have my order

"I ordered a pickle ball paddle on May 27th. On June 4th they sent an E-mail saying they had the wrong address and the item was returned. Not sure how the street was incorrect when I typed in my own address. I re-contacted the company on June 8th, saying I had not received the item and they said it was shipped out on June 7th and should arrive on June 11th. I asked why I it took 3 days to resend it and they said they didn't know. I was in a tournament on Saturday and wanted the paddle to use, but it did not arrive. Today is June 16th and I still have not received the package"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-06-17
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely appolgoize that your order did not arrive in the estimated time of arrival. After checking your order details, it appears that your order was delivered and left at your front door on Tuesday 6/11. Our shipping department has been notified to start a tracer on your package. We apologize for the inconvenience and predicate your patience as we try to track down where your paddle may be. We will update you with what we hear from them as soon as possible. ”


Verified
5/5

2019-06-16

Very pleased!

"Holabird's price was slightly lower than those of its main competitors. The shoes were delivered on time and with no shipping charge."


Verified
5/5

2019-06-15

New balance

"You had shoes that new balance warehouse didn’t have-
Price was less-
Shipping great-
"