"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Great experience as usual. Great price, quality shoes, easy transaction."
"Good selection, just the shoes I wanted and at the best price on oh the web. "
"Quick and easy return experience."
" In a frustrating world where customer service seems nearly nonexistent, Holabird is always a pleasure to deal with. They have excellent stock and their flash sales can’t be beat. Always friendly and easy to deal with - I don’t buy my running shoes anywhere else! You’ve got a customer for life!"
"Easy to find what I was looking for on their website. Got a great price and received it very quickly. Couldn’t be happier."
"They cancelled my first order. Holabird Sports won't accept foreign credit cards. But no warning on their website about this.
Why don't you stick to retailing and let Mastercard and Visa worry about peoples credit worthiness!
Still haven't received my order yet. I guess the free shipping means the pack mule will take a month to reach the west coast!"
"Their process of ordering and returning is a bit more complex than it needs to be. There should't be the extra step of calling customer service to get a return authorization code that then expires within 10 days of calling. "
“Thank you for your review as we work to better the customer shopping experience. With multiple returns arriving daily, we want to be sure that the customer knows exactly what to do to return their items back properly so their return/exchange can be processed easily. We value you as a customer and hope that this experience does not affect you shopping with us in the near future. We look forward to serving you again soon! ”
"Item shipped and arrived in schedule. "
"They had great follow through and delivered as pormised"
"Attenties attendants.
They all helped a lot to complete the sale.
Good job.
"
"Delivered timely and at a good value... thank you!"
"As usual, dealing with Holabird Sports was again very positive."
"Every part of the order, shipping and receiving experience was first class. I was so happy to find the shoe I had been looking for. Holabird had it in my, rather hard to find, size and at the best price I found after much searching."
"The best thing about this experience is that there is nothing really to report - quality products offered at a fair price, shipped and delivered as promised, a smooth transaction that is all I ever hope for, and don't always get. I'll be back for more in the future, I'm sure."
"My shoes came, but my resistance bands didn't. Still waiting!"
“We're sorry that your whole order did not arrive as expected. After checking your order details, it appears that your resistant band and tennis balls arrived and were left at your front door on 6/4. If this is not the case, please call us toll free at (866) 860-1416 to speak with a customer service representative that can get you in contact with our tracking department to trace your package whereabouts. We look forward to taking care of this for you right away! ”
A rep from Holabird Sports, therealholabird, has responded:
“We're sorry that we were not able to accept your international form of payment. This is a feature we are working on improving so you are able to purchase your items with ease to send to friends and family members within the US. We're sorry that we are not able to complete your order with the payment used but hope you still shop with our small family owned busienss with PayPal or a money order. We hope to serve you again soon! ”