"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Have purchased shoes from Holabird several times and transactions have been smooth each time. Had to return a pair several months ago and it was easy,customer service was very helpful. "
"The shoes were great, but I paid $10 for two-day shipping. Shoes arrived in 3 business days not counting the day they were ordered, a day after event for which they were needed."
"Easy ordering. Product shipped promptly. "
"I needed a pair of Hoka in solid black for work. Local stores did not have them in stock so when I found Holabird online, I was very impressed with all of the brands they carry. I found the Hoka I wanted in black leather and had my order in 3 days. Everything about this experience has been excellent. I am very pleased with this shoe as I have never worn this brand before but I will from now on. I highly recommend Holabird Sports."
"Great place to buy shoes at great prices with awesome brand name quality. They appreciate you buying from them! "
"Got the New Balance shoes I was looking for at a great price! Shoes came quickly and I'm a happy customer! - Thanks, Holabird Sports!"
"Found shoes that are hard to get in my size. Holabird had them and they were shipped quickly and fit perfect. Will shop there again.
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"Holabird cancelled order 2 days after it was placed and I didn't find out until I emailed them 2 weeks later to find out where my order was. No apology."
“We sincerely apologize that your order was not delivered as expected. After looking at your order details, your order was canceled by mistake. We sincerely appolgoize for this error and will be sending you a gift card that you can use on a future purchase for the inconvenience. We will be sending it in the mail within the week. We hope that this experience does not affect you shopping with us in the near future for your run specialty needs. We hope to serve you again soon! ”
"i have purchased at least 20 pair of socany from holabird, running shoes size 10 all a perfect fit, i love the shoes. just received a pair that are 1/2in to small very snug was told that all brands are not coming in true sizes, they are having a problem with this. they will replace shoes and told to go to 10/1/2 if these run true to size they will be to large and uncomfortable. i see no reson why i should have to pay return postage when its there problem with socany. i give this problem one star overall hoabird4and 1/2stars."
“I sincerely apologize that your shoes did not fit as expected. We're sorry if you feel that the manufacturer fit has changed. Our Reputation Manager will be in contact with you soon to see how we can help better your shopping experience so you think of us in the future for your future run specialty needs. We look forward to speaking with you soon! ”
"Shoes showed up on time and as described. Absolute best shoe you will ever own. Comfortable, extremely stable and great support for your foot.
You can’t go wrong with this model shoe. "
"I ordered a style that was not available on most websites. They had my size and it was shipped quickly. They sent a coupon for $10 off my next order. Shipping was free. I will definitely order from Holabird again."
"Holabird provides great service and their sale prices are excellent. The Saucony ISO (Ride?) I just purchased are a very good replacement for the Ride 8 and 10 that I've been using (which replaced Asics Cumulus 16, 18, 20). However, searching with the new (about 1 year old) web page is extremely time consuming and frustrating. "
“Thank you for shopping with Holabird Sports. We appreciate your feedback as we work to improve the customer online shopping experience. We're sorry for any difficulty faced while navigating our site. Please email exactly what you feel could be better improved to our reputation manager at Louie@holabirdsports.com. We hope that you're enjoying your shoes and look forward to serving you again soon! ”
"Outstanding service was informed right away when my size came in on the brooks ghost and made it easy to purchase this shoe."
"I needed to order a pair of black Mizuno shoes for a volunteer position at a pay-it-forward restaurant. I need the shoes quickly, so I would be comfortable and fashionable while I served. I ordered the shoes on a Friday and they arrived by Monday! They were exactly what I needed!!! I didn't even have to pay for shipping and I received a coupon good for $5.00 off my next pair of shoes from Holabird Sports that is good for an entire year! "
"A better fitting shoe for me. "
A rep from Holabird Sports, therealholabird, has responded:
“We're sorry that you are dissatisfied with your most recent ordering experience. After checking your order details, you placed your order over the weekend when we are not able to ship. You order left the Monday of the 10th and arrived on the 12th as estimated. The day it ships does not count as one of the days in transit. We appreciate your business and hope that you are still able to enjoy your new shoes even after the event you needed them for. ”