"Good price. Exactly what I ordered, and it arrived 3 days early. Even included a return shipping bag if I needed it. "
"Package is still not delivered. Looks like it made it from Baltimore to Orlando in a day and then sat there for 5 days. Now is sitting in Wellbourne FL? I live in West Melbourne. Clearly stated on my order. Somebody read the package wrong? I thought these things were sorted by scanning. Disappointed"
"Ordered shoes 9 days ago. They still havent arrived. If shipping speed is important go to Amazon"
“We apologize that you have yet to receive your order from us. Unfortunately it takes 5-7 business days for us to deliver to the west coast from our warehouse in Baltimore,MD. Your package is scheduled to arrive by the end of today 1/4/18. If it does not, please call us toll free at (866) 860-1416 to speak with our customer service team so we can get you your gear to enjoy right away! ”
"I haven't received any notification about my order being shipped after I placed the order at 12/25/17. Not a single word. I began to question is this a scam?"
“We sincerely apologize with the lack of communication with your order. You have been sent an email regarding the status of your order but it may have been lost in spam or bounced back. A customer service representative will be in contact with you very soon to update you with the status of your order. ”
"Always a great experience with Holabird. I've been buying my running shoes there for probabaly more than a decade. Quick delivery and never an issue if an exchange or return is needed."
"Holabird always delivers. They have a great array on line to choose from at
competitve prices. Pronpt delivery in perfect condition. "
"They shipped quickly over the holidays and got my order correct. I have no complaints."
"They have a scam going on with the Garmin watches where they advertise at lower price to take your money and then they tell you they can't sell the watch for that amount , since they already have your money and it would take a week or two to get it back most customer ending buying something else..you make the math.Totally disappointed with Holabird sports."
“We sincerely apologize that your last shopping experience with us was anything less than excellent. We made a mistake imputing the price of the watch online. Instead of just canceling your order, we wanted to give you an option of something in return since it was in fact our mistake. We value your business and hope that you give us a second chance to deliver your specialty needs in the near future. ”
"Orders always come on time and low (or no) shipping cost. "
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"Had a hard time finding my item at other retailers and was so happy to find it at Holabird at a great price! The item shipped super fast as well!"
"Got the Babolat Jet Clay for a good price. As low as any other tennis equipment seller. Thought the shipping would be faster but did show up in fine condition. Took a little long to get out of the shoot. The shoes are awesome. Light, fit perfect. I have a long and narrow foot and these synch up fine."
"Ordered these shoes the day before Christmas. Confirmation e-mail said would be delivered on Dec 28th. I thought that was ambitious with the holiday but they arrived on the 28th. Excellent service. I have the same Mizuno in other colors. My favorite ever. Overall great experience. I will return to their site the next time I need running gear. Thanks. "
"I ordered my daughter-in-law a tennis racquet bag for Christmas and had it delivered directly to her house. I haven't seen it yet but she says she loves it. Thank you Holabird for the quick turn around."
"Item was to be delivered on Dec. 29th. No shoes arrived, not happy! Should not state a date if product may not show. If by chance there is a hold up during transit then customer should be notified. It’s the professional option to do! "
“We sincerely apologize that your order did not arrive on the expected arrival date. We appreciate you bringing this error to our attention as we work to improve the customer shopping experience. Your order is expected to arrive by the end of the day Thursday 1/4/18. We value your business and hope that this does not affect you shopping with us in the near future. If your order does not arrive on that date, please call us toll free at (866) 860-1416 or email us at info@holabirdsports.com so we can find or get you a replacement product right away for you to start enjoying. ”
"Awesome. Fast delivery and cheap prices"
A rep from Holabird Sports, therealholabird, has responded:
“We apologize that your order has not arrived in the estimated time of arrival. We appreciate you bringing this to our attention as we work to improve the customer shopping experience. Your package is expected to arrive today 1/4/18 by the end of day. If this is not the case, please let us know and we will make sure you get your order right away to start enjoying! ”