ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.18/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.44/5
Customer service:
4.06/5
Return/Replacement policy:
4.31/5
Featured Review


Verified
3/5

2017-12-18

Where are my shoes?

"Overall the experience was quick and the product had a great price. Everything went well until it was handed over to USPS for shipping. My product has been sitting with the shipper for more than 3 days now and I have yet to see it .."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-12-19
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order has yet to be delivered. We appreciate you bringing this to our attention so we can notify the carrier of this delay so it does not happen to you or other customers in the future. We appreciate your business and want you to be able to shop with us confidently. Your order is scheduled to deliver by the end of the day today the 19th. If it does not arrive tomorrow, please let us know so we can contact the carrier as to where it may be. A customer service representative will be in contact with you very soon to see how we can help better your shopping experience. ”


Verified
5/5

2015-10-21

Excellent As Usual

"I have ordered from here many times before and I'm never disappointed. Great selection and prices as always!"


Verified
5/5

2017-12-18

Good service

"Great shoes & good service. Arrived in a timely manner; packaged well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-12-18

well done

"i ordered the wrong size but realized it 10 minutes after i placed the order. i called holabird and they made the change and i received the sneakers in 4-5 days."


Verified
5/5

2017-12-18

Easy and Fast

"Racquet was easy to order and arrived as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-17

Tennis shoes delivered promptly

"Problem-free transaction."


Verified
4/5

2017-12-17

The Order was received in good working condition

"It wasn't the fastest delivery I've ever had, but it got to me in an acceptable time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-17

Quick delivery.

"Quick delivery. I bought the lights as gifts, so I don’t know how well they work yet."


Verified
5/5

2017-12-17

Amazingly easy.

"Easy, speedy, amazing really."


Verified
5/5

2017-12-16

Great experience buying shoes

"Ordered shoes and they were delivered as promised along with the advertised gift certificate."


Verified
5/5

2017-12-16

gift card

"Very happy with the gift card fast delivery "


Verified
5/5

2017-12-10

Quick to ship

"We received the item before promise time.
Items were reasonably priced.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2017-12-15

Squash Balls

"reliable, ontime delivery, balls are pricy."


Verified
5/5

2017-12-15

Best online shoes!

"long time customer. super fast shipping, best prices anywhere. "


Verified
5/5

2017-12-15

Great price and quick shipping

"I ordered a pair of New Balance through Holabird because their prices were better than the local stores. They shipped the product out the next day, and I received the shoes in a reasonable time frame. I ended up ordering a second pair since the price was so good. I will buy from Holabird again. "