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Product & services pricing
4.18/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.44/5
Customer service:
4.06/5
Return/Replacement policy:
4.31/5
Featured Review


Verified
4/5

2017-12-14

"Could have come a little faster "


Verified
5/5

2017-12-14

Great customer service!

"First pair of shoes got lost in the mail, they were very good about FedEx-ing out a new pair. When the other shoes finally showed up, they sent a return label to send them back. Very friendly and helpful on the phone.
"


Verified
5/5

2017-12-14

Great experience...

"Very fast service...shipped very quickly even in the thick of X-mas craziness. Thank you! "


Verified
5/5

2017-12-14

New balance tennis shoes

"Fast easy and efficient. It is a Christmas gift so don't know how the size it yet"


Verified
5/5

2017-12-14

On cloud shoes

"Always a pleasure to do business with Holabird. Fast shipping!!"


Verified
1/5

2017-12-14

Shipping needs Improvement.

"I ordered the shoes Dec 7th, they went to Phoenix, Ok, Sedona and back to Phoenix. I received this seller rating and yet no shoes. I ordered something from Amazon on Dec 11th and received it on the 13th with no shipping cost to me."


Rep reply posted 2017-12-18
A rep from Holabird Sports, therealholabird, has responded:

“We sincerely apologize that your order did not arrive in the expected time of delivery. We Appreciate your review as we work to improve the customer shopping experience. After tracking your order it appears that your order has shipped as of December 15th. If this is not the case, please let us know so we can get you your package to you right away to start enjoying. ”


Verified
5/5

2017-12-14

Fast delivery

"So much easier than going to store for gift cards"


Verified
5/5

2017-12-14

First timer and loved it

"This was our first experience with Holabird and we will be back. Very fast service and easy to use website. Great prices compared to other sporting good stores. We will definitely be returning for more!!"


Verified
5/5

2017-12-14

Saucony Guide 10

"Holabird has great prices and you can always depend on fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-12-14

Always the best prices and delivery

"If you like expensive running shoes and have limited local purchase options, Holabird is the best site to use Best prices and free delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2017-12-14

GOOD JOB

"Everything was as expected and was satisfactory in every way."


Verified
5/5

2017-12-13

Excellant

"Very good service received product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-12-13

All Good

"Ordered 2 pairs of walking shoes online. Great communication and quick delivery. Thank you."


Verified
5/5

2017-12-13

Loyal Customer

"Holabird consistently offers a large selection of running shoes at discounted prices. Free shipping is a bonus. I don't bother to check other sources anymore. Holabird is always the best choice. Customer service is always good."


Verified
5/5

2017-12-13

A++++

"Fast shipment, pleasure to do business with!"