ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.72/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.47/5
Customer service:
4.52/5
Return/Replacement policy:
4.41/5

Verified
5/5

2020-11-14

Excellent matching with needed assistance

"We have used Home Advisor for three years now as we improved the house. We have found handymen, cleaners, gutter and roof cleaners, and a deck advisor all using the search engine. The contacts we have received came through to my email or phone immediately and we were able to get jobs done in a timely manner. The reviews people post are very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-11-14

Gets the job done

"Good first time experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-13

Sara is amazing, trustworthy, great!

"Wonderful, Sara is a hard working, detailed, great person "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-11-12

service-right on

"contacted HA and my needs were met with the right handyman to complete my project."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-11-12

Avi

"Great experience it was easy to find a pro to repair my audio system "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-12

Great

"The company provided was top notch and the site was easy to use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-12

Easy to Work With

"Website is user friendly
Responses prompt
"


Verified
5/5

2020-11-11

Excellent

"Very efficient and fast. Happy with their recommendations. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2020-11-11

Outstanding

"They followed up with me .
made sure I had the service that I needed and was happy about it
"


Verified
5/5

2020-11-11

Easy and convenient

"Easy to get quotes and to book jobs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-10

Fridge repair

"Happy customer. Fast service. Fast and friendly repairman."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-11-10

Love this App!

"Everytime I have used homeadvisor I have found a contractor and I have been happy with the work. Great app and I highly recommend it to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-11-10

Great Service

"This service quickly connected us with a great team who performed a terrific job for a low price. Couldn't be happier with how easy and fast it was, saving us a lot of time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-11-10

The best serve.

"Really had a fantastic experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-11-09

If I could give HA a negative 10 I WOULD .

"I contacted a plumber through HA , he came to my home to repair 3 leaking faucets. He charged me $275.00 !!! AND HE STOLE MY GUN. Yes I filed a report with the police department, but beyond that I simply googled him . HE IS A CONVICTED FELON. AND in 2016 he was arrested for PROSTITUTION OF YOUNG BOYS. Yes this is not made up. I am sick thinking this pervert was in my home . HA disclaimer states they use a 3 rd party to do background checking, well I am saying you are wasting your money cause surely they could have googled this mans name and found out in seconds what I did. !! To this time HA has ignored my complaints. Do not use this company . And check any person out that you do business with "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2020-11-12
A rep from HomeAdvisor, HomeAdvisorRH, has responded:

“Hi Laverne, thanks for your review. We are so sorry to hear you did not enjoy working with one of our service pros. Homeowner safety is our top priority and in hopes of quickly addressing your concerns, another HA rep has already responded to your review left on our Trustpilot profile. We do use an extensive screening process to screen businesses and business owners. We perform that screening when a business applies to join our network, and if the business is accepted, once again every two years following – or whenever concerns are brought to our attention.

We’re committed to maintaining a network of trusted home service businesses, and those who don’t meet our criteria will be rejected or promptly removed from our network. Please contact us by email (emailus@homeadvisor.com) or phone (877-699-4736) so we can assist you further.”