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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified
5/5

2020-10-05

Repair roof

"Good experience I would recommend "

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Verified
5/5

2020-10-05

Gas lantern repair

"Search was easy and results gave me just what I was looking for."

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Verified
5/5

2020-10-05

Garage door install - 2 doors

"I had SpringKing install 2 garage doors and they did a great job. Very friendly and helpful in answering my questions. I would highly recommend them."

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Verified
5/5

2020-10-05

Pleased customer

"Technician was very knowledgeable prompt and did an amazing job. Will be using service again in the near future. Would highly recommend!"

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Verified
3/5

2020-10-04

Buyer beware

"Home advisor claims to pre-review pros for license, insurance, etc. But when I found that one of my bidders had had his license pulled due to customer complaints and non-compliance with state law, I contacted Home Advisor support to tell them, and they completely blew me off.

Home Advisor is a solid aggregator, but they DO NOT do what they say.
"

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Rep reply posted 2020-10-05
A rep from HomeAdvisor, Customer_Care, has responded:

“Hi Colleen, Thank you for reaching out and we are sorry to hear you had anything but a positive experience with this pro. We absolutely do screen our pros and you can find more information about that process here: https://www.homeadvisor.com/screening/. We take these matters seriously and we are here to help. If you'd like to share your experience with others, please submit a rating and review here: http://www.homeadvisor.com/write-a-review/ or send your review to ratings@homeadvisor.com. Please reach out to the Customer Solutions Team at 866-786-8474 or at emailus@homeadvisor.com and we will be happy to look into your situation and have someone contact you as soon as possible. -HASupport”


Verified
5/5

2020-10-04

Great follow up

"I was impressed that there were regular follow ups and offers for assistance from home advisors"

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Verified
5/5

2020-10-03

Carpet Cleaning

"Efficient use of my time and a good selection of service providers. "

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Verified
5/5

2020-10-02

Very Helpful and Fast

"We found several options for cleaning services quickly and were able to schedule the work with a great company right away. We are very pleased."


Verified
5/5

2020-10-02

Great Repair Advisors

"Project Support from beginning to end."

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Verified
5/5

2020-10-02

Humbled

"Provided trustworthy services"

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Verified
5/5

2020-10-02

Very helpful

"Good referrals. "

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Verified
5/5

2020-10-02

Assurance

"With HomeAdvisor, I am getting the assurance that a licensed, qualified technician is coming out. Even though I have a personal friend who does do minor work (like installing a tankless water heater), other things that pose a possible hazard if done incorrectly needs to be done by a professional. This is where HomeAdvisor comes in. "

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Verified
5/5

2020-10-02

Window cleaning

"I had a great experience with home advisor. The site was easy to use and someone responded right away. The technician was knowledgeable."

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Verified
5/5

2020-10-02

Love the new unit works great

"They kept their schedule everything went well although I wasn’t home"


Verified
5/5

2020-10-02

Very helpful

"Loved how they gave me many choices and options that I didn’t expect."

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