Product & services pricing
4.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.69/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

ResellerRatings
Verified
5/5

2020-09-30

Big help for homeowner

"Got quick responses and scheduled estimates promptly. "

Pricing of products and services
Likelihood of customers making future purchases

2/5

2020-09-29

Barely worth using

"For very simple tasks, the HomeAdvisor app can match you with a contractor. Getting that contractor to actually communicate with you is, however, a challenge. Though the app says the contractor will contact you; about 80% of the time, it's nothing but crickets, or only one of the several recommended will even answer the phone.
For anything at all complicated; don't even bother! My search for replacement storm windows got converted to a request for replacement windows. My request to update the electrical wiring to my garage got converted to 'install an outlet'. I'm very frustrated with them.
"

Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2020-10-05
A rep from HomeAdvisor, Customer_Care, has responded:

“Hi Susan, We're sorry to hear you haven't gotten a call back yet. We encourage our pros to return calls as quickly as possible. We would be happy to help you connect with a different pro. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport”


Verified
5/5

2020-09-29

ABSO Clean

"This was my first time using Abso Cleaning and I was most impressed with the service. I plan to use this company on a monthly basis. I would definitely recommend this company to others!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-29

Amish Furniture Professional

"I found my furniture pro easily."

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Verified
5/5

2020-09-29

Gave me information on services in my area.

"Very professional
Fast response time
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-09-29

HomeAdvisor sent me just the right people.

"We went through HomeAdvisor for two projects and had a great experience with them.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-09-29

Great service.

"Very happy very satisfied"

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-09-29

Good follow up

"Home advisor kept in contact . "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-09-29

Fast response

"I used home advisor to find someone to do our gutters and within minutes I had a list of qualified companies to choose from. I picked a great company from the list and my gutters look great.( Gutter Aid) Thank you home advisor. If and when I need another project done I will be sure to use home advisor again!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-09-29

Long time coming for privacy fence

"it was great to be contacted by company By Any Means Contracting to fo our long time coming and VERY MUCH NEEDED Privacy Fence. Workers communicated work and time for the project, they are very thorough and respectful to the property. When they saw something that could be a problem they brought it to our attention promptly so that we could make a decision so that we could keep the project moving and on time. We will use them again and would be sure to refer them as well."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-29

Found the prefect company for the installation of my gutters

"This company was really easy to work with as far as cost and time of the installation. Very detail I needed to know was explained to me with no issues. The installation team took no time installing my product. I am 100% satisfied with this company and project "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-09-28

Air Duct cleaning professionals were 5 star

"As soon as Home Advisors contacted Clean Air Crew, I received a call. Very polite and easy to work with. Highly recommend Home Advisors choice."

Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2020-09-28

It was great!

"Deducted one star for no app for Android phones"

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-09-28

Identified multiple vendors - Vendor selected will be my appliance repair tech for life

"I had a great experience using HomeAdvisor. They identified 3 fantastic appliance repair tech. that I couldn't find elsewhere on competitors like Yelp. Those vendors all provided fair pricing but one of them had exceptional pricing. Quality of work was great. Wouldn't have come across them without HomeAdvisor."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-28

More than your money’s worth!

"Natalie was friendly and willing to go the extra mile for us. Carl is a true professional."