"Two companies were given our information and replied. We chose the company with the higher price because they were offering a more thorough job for the price."
"Prompt information collecting. Good response from service company."
"I called to get a facet replaced in my kitchen after I could not do the job because of my fingers hurting and my back. The guy did a great job and got it gone in a matter of a couple of hours. "
"Still amazed to have a same day stained glass door fixed! Smart Stained Glass Repair works miracles!"
"I was looking for an excavator to work on my landscape. Home Advisor set me up with several contractors from which to choose. I did hire one that was recommended by HomeAdvisor and was very please with the result "
"Only three contractors called. One was a little cheaper and one was much higher. I went with the one most local."
"Needed electrical repairs done to sell our house and Joe did it all quickly and perfectly!"
"Home Advisor gave me contact info for a few places. I like the service and will use it again in the future. "
"I had wanted someone to fix the rotting worn framework of the garage doors and windows and paint. I called a few that was on the site, but only 2 responded. They both looked at the job, but only one company called me back with a timeline, bid and estimated costs fot materials. The other company i kept having to call back and ask about when they were going to give me an estimate. It was like pulling teeth to get anything from them. I finally said to forget it and hired the other company."
"We contacted several movers from the HomeAdvisor site, and all responded back quickly, both by phone and on-line. It was easy to make a selection quickly, especially as we needed services within two days. We were very pleased with HomeAdvisor's ease of site use."
"Got quick responses and scheduled estimates promptly. "
"For very simple tasks, the HomeAdvisor app can match you with a contractor. Getting that contractor to actually communicate with you is, however, a challenge. Though the app says the contractor will contact you; about 80% of the time, it's nothing but crickets, or only one of the several recommended will even answer the phone.
For anything at all complicated; don't even bother! My search for replacement storm windows got converted to a request for replacement windows. My request to update the electrical wiring to my garage got converted to 'install an outlet'. I'm very frustrated with them."
"This was my first time using Abso Cleaning and I was most impressed with the service. I plan to use this company on a monthly basis. I would definitely recommend this company to others!!"
"I found my furniture pro easily."
"Very professional
Fast response time "
A rep from HomeAdvisor, Customer_Care, has responded:
“Hi Susan, We're sorry to hear you haven't gotten a call back yet. We encourage our pros to return calls as quickly as possible. We would be happy to help you connect with a different pro. If you would like to speak with a rep, please send your contact info to emailus@homeadvisor.com and we will reach out. –HASupport”