"I have used Home Advisor (HA) for about two years, only turning it on during slow spells for the company. Every time I used it though I was let down because the cost for leads was to great, the market is flooded with business that are new and go under within a year or two, and the only reason I did not cancel is because it felt like a safety net to fall back on when times got slow. I did however cancel today. HA went back on their word regarding a credit for an "opportunity". They said that I would only have to pay if I made contact with the customer (it was a business asking to talk to with me directly, this one lead cost $136.00). The customer however did not answer and HA will not refund me even though I showed them their own email stating the agreement, and had also called the customer from the HA app multiple times with no response. HA is not a good company for a business to develop a relationship with and my advice is to cut the cord as soon as your company has the ability to. Relying on HA is like man living on credit... if you need the cards to live your life will only be harder, so stabilized and find other sources of income."

"As soon as I registered my business in Oregon I started getting calls from these folks trying to get me to sign up. I had already heard from other contractors to avoid them, plus I don't need them. After I didn't bother to respond to multiple messages asking me to call them because they had customers looking for contractors in my area, they started pretending that they were clients looking for contractors in my area. As if I can't hear all the other sad little phone reps chatting in the background of the call center as you lie through your teeth to tell me to call your southern California number because you need a contractor in Oregon. Beyond pathetic. Here's a hint. If I haven't returned the first fifteen calls, you can assume I'm not interested. End of story."

"They continually charge you for "leads" even after you have cancelled. Their salesmen lie and promise you things then you are charged differently. This company is nothing but crooks and frauds. Business owners beware!!!"

"These guys kept bugging me about joining, so I figured to give it a shot because business was slow. The leads they send are bogus from the get-go. You call the leads & they never get back to you. Some of the leads have nothing to do with what I do. Of course, you get charged for every garbage lead they send out. Then you have to call & beg for credit. Some snot on the other end say "sorry but we can't issue" you a credit. It cost the homeowner nothing. HA sends these phony leads out to as many contractors as they can & charge an outrageous price. Us poor contractors are the ones getting ripped off. I should have googled them before joining. Zero business in 5 months, loss of over $500. "

"I am a contractor with home advisor, they send you leads and charge you for them automatically, if the client doesn’t answer you still pay, if you don’t get the job you still pay, if the person no longer doing project, YOU STILL PAY. They send these leads to multiple companies, they all pay 20 to 30 dollars for the lead. It is very dishonest the way the employees of home advisor don’t tell you how it works clearly before you start. I’ve been with home advisor for a month and out of 30 leads ive maybe picked up two yards. (I’m a landscaper). I’ve paid $350 for membership and at least $20 on each lead, waste of time and money. Contractors beware, also just so the customers know, when you have 3 companies come to your home to give an estimate, remember each of them is getting charged at least $20 for your contact info, just keep that in mind. BEWARE, FOR THE CONTRACTOR HOME ADVISOR IS A BORDERLINE SCAM"

" National Wood Flooring Assoc. has problems with this company and so do I. They sent some leads after I cancelled and now they are in collection. Do not let them in your credit."

"I am a contractor. Signed up 2 months ago. Have only received two leads in that time. Leads I was not interested in. When I signed up, I was told that the charges for leads sent to me would be $14-$34 for residential work depending on size, $70 for commercial work and $25-$55 for new construction work depending on size. I was also told that there would be no charges if I did not take advantage of the leads they send. I received two texts for work I was not interested in and never replied to the texts. When I got my credit card bill there was a $146 charge for one of these texts and a $98 charge for the other text. Called customer service to get refund to no avail. Was told by one of their supervisors that the rep who signed me up gave me the wrong information. She lied? Waiting for supervisor's supervisor to call me back. Told them not to send any more leads. Called my credit card company to dispute charges. Will cancel my account once the dust settles."

"I had gone on Angie's List, thinking it was just that. Come to find out that it is associated with HomeAdvisor. I actually had 2 people come up to my door wanting to do some work on my house. Also got lots of phone calls about jobs I never inquired about. Beware!"

"Well let me start first by saying there leads are bogus they even sent me to homes that we're vacant and never got ahold of customers on the phone even after several messages. But to make things worse they asked for names and numbers of my customers to build my profile well they decided they should call my customers and not ask about my work market there services to them I should have been charging them for giving them leads so do not give them your customers contact or you will find yourself biding against about 7 other contractors on a job that was once yours bad bad bad bad
"

"I've used Home Advisor for years and I am so fed up!!!!!!!!!!!
1. Customer said they did not want a quote. Did not request a quote.
Home Advisor representative tells me "You will get some leads that are not good leads and you won't get a credit but you have to look at the whole picture. You get many good leads."
2. Phone number doesn't work, email bounces back..
3. Lead if for a home with a fake number, no such address.
Bottom line is this:
When requesting a credit we have to choose a reason.
They do not have an option to choose "Customer said that they did not request a quote and they do not want a quote"
Why don't they have this option? I will tell you why.
Because they would have to issue a lot more credits. Valid credits.
Why can't Home Advisor be an honest company that you can trust?
Really ****!!!!!!!!!!!!!!!"

"I own a small roofing and exterior contacting company. One of the home advisor reps called me about 3 times a week trying to have us join. Finally, we decided to give it a shot. He said it wouldn't take long to get started over the phone. No more than 10 minutes. I was on the phone for over an hour and finally we were good. He said to call him or email him any time and he would get back to us right away. Also to tell previous home owners to review our site. I spend around 5 hours setting up our site and emailing old home owners to review. One person said they spent 30 minutes reviewing on the site and they had to sign up. After all this their review doesn't show up. I also have called and emailed the guy who set our account up and can't get ahold of him. I am now trying to get my money back from them. Haven't had one roof lead in a month. Only gutter repairs."

"Jason did a beautiful job."

"THEY WILL DRAIN YOUR ACCOUNT QUICK DO NOT GIVE THEM THAT NUMBER YOU WILL BE SORRY YOUR FRIEND RICK"

"How often does a home owner wake up at 2 in the morning and decide they want to paint their house. If our leads are turned off and happen to come back on in the middle of the night they will bombard your account with leads even if it 1 in the morning. Or opportunities they want to charge $70 for a an opportunity where the customer cancels an appointment was there ever even a customer? We have gone by addresses they have given and there is not even a house there or called a number to never have anyone respond."

"when we started dealing with them we were told one thing and then they started billing us and it was not right were being charged ungodly amounts and they will not refund us the money they said they don't do that. or cancel our account. you best believe that the state and everybody will be hearing about this one and we will get our money back one way or another. what ever you do don't ever do this."