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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2018-02-06

"Made things so much faster and easier"


Verified HomeAdvisor Shopper
Verified
1/5

2018-02-06

"This is my second attempt to use Home Advisor, both times failed. The first time I wanted a second opinion and was contacted multiple times only about the first contractor. This time they cancelled and I can't navigate the site to reschedule."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-06

"I thought it was great initially but the security company never called back with date to start projectWhen I called the number I had it said it was unavailable"


Verified HomeAdvisor Shopper
Verified
4/5

2018-02-06

"I think HA is excellent and holds everyone to a higher standard - it helps the consumer know Who is really quality and who isn’t."


Verified HomeAdvisor Shopper
Verified
3/5

2018-02-06

"Fine but do not want to receive info ever day . If I need help with something I will use Home advisor or a local contractor."


Verified HomeAdvisor Shopper
Verified
4/5

2018-02-06

"I would like to get quotes witho it gabbing to reach out to reach contractor myself"


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-06

"Very quick process, extremely simple. I️ have used them for at least three projects, All went well."


Verified HomeAdvisor Shopper
Verified
4/5

2018-02-06

"Need to complete process before response."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-06

"Ok i needed to see a couple service pros to contact and didn't got a name right away. I assume I needed to say it was ergent for a list of pros."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-06

"Quick easy straight to what I'm looking for"


Verified HomeAdvisor Shopper
Verified
4/5

2018-02-06

"They seem to be very consistent"


Verified HomeAdvisor Shopper
Verified
3/5

2018-02-06

"See response to question 24. Plus most of the contractors I’ve gotten from your site don’t call, there’s no phone number, or they don’t show"


1/5

2018-02-06

Fraudulent

"HomeAdvisor promises contractors quality leads for a price. What they deliver are fake leads and headaches for many contractors. If you are a contractor do t waste your time and money on this company. "


Rep reply posted 2018-02-06
A rep from HomeAdvisor, HASupport, has responded:

“Hi DannyAhlers, We're sorry to hear you've had anything but success with our service. We're always happy to address any account concerns and discuss success strategies, please send info to emailus@homeadvisor.com if you would like a rep to reach out. -HASupport”


1/5

2018-02-05

Contractors DON’T DO IT!

"Adam Carolla should be FIRED! MISREPRESENTATION of services provided. HomeAdvisor charges you for “referrals” that don’t answer the phone or numbers disconnected. They charge contractors for “referrals” from States away.

It’s NOT worth the money or the aggravation or time to try to cancel the services. DON’T DO IT!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2018-02-05
A rep from HomeAdvisor, HASupport, has responded:

“Hi User411, We're sorry to hear this, we do our best to provide you with resources to help you sell your business. While we are not able to predict if or when someone will answer the phone, leads with disconnected numbers or from outside your coverage area are both situations that are eligible for a credit. We're happy to address any concerns you have, to speak with a rep please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-05

"My first experience with Lawn People is great! Turf Master here in Jacksonville is EXCELLENT!"