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Product & services pricing
4.71/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.66/5
Customer service:
4.63/5
Return/Replacement policy:
4.70/5

Verified HomeAdvisor Shopper
Verified
4/5

2018-02-04

"The contractor I called, Marc Francis Plumbing, is not licensed in VA - only TN. I was told they are getting lots of calls due to this error. I need to have names of contractors that can actually perform the job at my location."


Verified HomeAdvisor Shopper
Verified
3/5

2018-02-04

"I requested an appliance repair pro and you referred me to an electrician who told me he had experienced this type of confusion with Home Advisor before."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-04

"Very helpful and very useful. Haven’t been disappointed using this site."


Verified HomeAdvisor Shopper
Verified
1/5

2018-02-04

"Horrible. 2 Pros contacted me but both seemed overwhelmed by the scope of my project (kitchen and bathroom remodel) I can't imagine ever using or recommending Home Advisor ever again."


1/5

2018-02-04

terrible

"They are so annoying, and never stop. I can't stand it anymore."

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Likelihood of customers making future purchases
Overall customer service
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Product Returns/Refunds/Exchanges

Rep reply posted 2018-02-05
A rep from HomeAdvisor, HASupport, has responded:

“Hi ChrisKirksey-62761, Wer'e sorry to hear this. We would be more than happy to place you on our Do Not Call list if you send your contact info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-03

"I love Home Advisor because it educates you before you decide on who to hire and helps find qualified professionals in your area so you can make smart decisions when your ready to start a project"


Verified HomeAdvisor Shopper
Verified
4/5

2018-02-03

"Very professional, customer oriented, I will use them again"


Verified HomeAdvisor Shopper
Verified
4/5

2018-02-03

"Still in the planning mode - expected to see a more complete list of local contractors in my immediate area."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-03

"Was great to a certain degree of comparing costs"


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-03

"The only thing was that I didn't like was that your e-mails flooded in too so. I had hired the professional but the job hasn't been done yet. You should wait until contractor sends you a completion notice maybe?? Not sure."


Verified HomeAdvisor Shopper
Verified
3/5

2018-02-03

"Only got two pros that are not licensed. The options list did not move up to view all options."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-03

"I was able to find contractors in my area."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-03

"I originally tried to get some quotes on what it might cost me to repair the computer and I ended up scheduling two different repair people and that was kind of confusing cuz I had to call and cancel one"


Verified HomeAdvisor Shopper
Verified
3/5

2018-02-03

"Couldn’t find reviews Pros don’t do the job I requested"


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-03

"It was easy to use. I’m skeptical if any of these three leads will work out, but I will certainly follow them! One lead was for a construction person - not what I was looking for. The site could be more attractive but that’s just window dressing. WOW! That one person called back and is coming to see my house tomorrow!!!!"