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Full Rating Profile + -

Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2018-02-03

"It was great great set up navigation was cool but still waiting to see how much my project will cost"


1/5

2017-12-19

Free Ain’t Free

"The commercial says Free to the customer. Well folks Free ain’t Free Not only does Homeadvisior charge they charge up to 4 contractors just to get our information but if we don’t like or choose one of their contractors Those contractors get charged BIGTIME! Also we the Homeadvisior Customer can also say anything we want in a review and even though we paid nothing as it’s FREE our words are PARAMOUNT even if the Contractor is justified or verified with a contract. What a great system Where FREE customers Rule! And Paying Customers/Contractors are less than second class citizens. Please enjoy the FREE service as you do get what you pay for after all "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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Product Returns/Refunds/Exchanges

Rep reply posted 2017-12-19
A rep from HomeAdvisor, HASupport, has responded:

“Hi Bigdade1962, We're sorry to hear you have some concerns about a rating. We understand many pros take ratings and reviews very seriously, we do too. We're happy to look into the status of the review in question, please send your contact info to emailus@homeadvisor.com and a rep will reach out. -HASupport”


Verified HomeAdvisor Shopper
Verified
2/5

2018-02-02

"Matches did not come close to request"


Verified HomeAdvisor Shopper
Verified
4/5

2018-02-02

"So far everything is what we are looking for"


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-02

"I found an excellent garage door professional using Home Advisor."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-02

"I enjoyed the experience of finding a contractor and setting up an appointment. I put the information in got an email with the date and time. Then got a call to confirm. The contractor was timely and efficient. I definitely will use Home advisor again."


Verified HomeAdvisor Shopper
Verified
1/5

2018-02-02

"There were not any real professionals only shady incompetent very pushy individuals without any credentials or background."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-02

"Only one contractor Got back with me with estimate.."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-02

"Found good contractors to give estimate in timely manner & one was hired to complete work."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-02

"The pro tried to bate and switch with regards to the initial trip fee..."


Verified HomeAdvisor Shopper
Verified
4/5

2018-02-02

"Found what I needed and was contacted in a very short time"


Verified HomeAdvisor Shopper
Verified
3/5

2018-02-02

"Just have never found the right contractor for a job."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-02

"Our experience with Home Advisor has been great. It helps a lot to be matched with several pros."


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-02

"Prefer Home Advisor over Angie’s List"


Verified HomeAdvisor Shopper
Verified
5/5

2018-02-02

"Ok, I haven’t spoken to the company that came through your filter yet so I don’t know anything at this point in time."