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Product & services pricing
4.71/5
Chance of future purchase:
4.85/5
Shipping & packaging:
4.66/5
Customer service:
4.63/5
Return/Replacement policy:
4.70/5

Verified HomeAdvisor Shopper
Verified
5/5

2018-01-31

"I hired Pena Cleaning in Brentwood and two females came this past Monday to clean my home and did a good job and they will return back to me next month. I achieved my objective ... thx"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-31

"The site basically told me about the building of a waterfall I need repair"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-31

"I like your services and i think I’ll be happy after my request"


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-31

"Too expensive. The HEB tech quoted electric furnace $2700 more than highest cost on H adv."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-31

"Its not known until the “ONLY” reference given starts the project"


1/5

2018-01-30

LYERS, FOS., IF YOU EVER HAD ANY KIND OF LEGAL PROBLEMS IN THE PAST NO MATTER HOW LONG AGO IT MAY HAVE BEEN, YOU CAN'T JOIN

" I have gotten leads from H.A. before. I stopped their service because they would not let me use my company name, even though I was registered with my state HIC. and had my LLC. I thought that I may give them another chance. 2015 they ran a back ground check on me and came back with no issues.
Now, 2018 it seems that I am not good enough for their back ground check because they changed their policy. what was my crime?? I had over 30 grams of POT (hemp) and my state PA. passed a law making that a felony back then 2006. The law has changed since then but H.A. can not move past this.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-01-30

They will give you spam leads and not reimburse you for them.

"I am a roofer that uses home advisor for my business. They sell me leads for replacement roofs at $74.54/ lead. 60% of them are junk and they will not reimburse them even if they can't get in contact with them after multiple attempts. If you are a contractor, utilize another service for marketing unless you enjoy overpaying for leads."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-01-30
A rep from HomeAdvisor, HASupport, has responded:

“Hi cooney972, We're sorry to hear this. While we are not generally able to credit for non-contact leads, there are multiple other situations that are eligible for a credit. We're always happy to address any lead concerns and discuss success strategies, to speak with a rep please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-30

"Haven't talked to anyone yet. I will wait till someone contacts me."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-30

"Found an expert to do our insulation at our price"


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-30

"I really like HomeAdvisor it gives me confidence when I have to hire someone that I don't know.. I've used Home Advisor two times and have been very happy and plan on using it for all my work needed issues."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-30

"Very straight forward and easy"


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-30

"In need of somebody to come help out and nobody responded not even as to give me a heads up on maybe a call sometime this week definitely need a plumber of swords and a person that can put some window trim around my windows sooner than later"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-30

"I needed a safe installer and I used the first one who popped up on Home Advisor and my job is done, all went very quickly and smoothly"


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-30

"Good. It was easy to find a contractor. Will see how it will work out."


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-30

"We found several estimates from well reviewed drywall and plaster repair services. Very simple to use, they contacted me very promptly so I didn't even need to make the calls myself. Found Peaches and Bob's Painting to be the most affordable by far and went with them. Robert was very personable and did a wonderful job on our repair. Would recommend both his business and homeadvisor to anyone needing recommendations."