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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2018-01-19

"Very good. I didn't have to spend a lengthy amount of time searching for a contractor on my own."


2/5

2018-01-18

Very hit and miss. Break even kind of system

"I have been using HomeAdvisor for just over a year now. The leads are very sporadic. I do home improvement work. When you get a lead, you are 1 of several that get the information. A lot of times, the customer won't respond to your calls. Or, if they are the wrong category, it's very difficult to get a refund. Seems always a reason you can't get credit. Tried to expand my leads, but they are SO EXPENSIVE! For gutters and covers the lead cost was around $15.00 each. Not bad but after you receive 10 and you are now out over $150.00, you see that the cost per lead that is good is $45-75 each. Window or siding leads are incredibly expensive. These lead range from $78-99 each. The leads I received from this category were names I could not even pronounce. So 10 leads at $80 average each=$870! That means i'm in the hole almost a thousand bucks before even talking to a potential customer. A couple of days ago, I received a bill for over $200 for the "annual fee". Well, i'm not paying it. I pay more than enough for leads that also paying an "annual fee" is out of the question. I just sent them an email canceling my service. I really don't know any contractor that is still using this service. Most, like i'm now doing, are switching to google adwords. So, use HomeAdvisor at your own risk. Take a look at the videos on Youtube. All the same story."

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Pricing of products and services
Likelihood of customers making future purchases
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1/5

2018-01-18

The worst decision of my life to work with this company ,can't get of my shoulders the big mistake I did to work with them !

"They destroy it everything I build for years !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"Home advisor was fine. However I was referred to one pro for the project. The one I was referred to told me they only do complete bathroom remodels and could not do my partial."


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-18

"I was led to the link through an Article I was reading. I found some good information and cost regarding some renovation I am interested in Undertaking."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"Easy navigating through site to get in touch with pre-screened qualified contractors."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"Great very easy to use and navigate"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"It was good, but one thing that's annoying is that you get all these phone calls the minute you submit on home advisor....or like the pool request, you get ONE POOL COMPANY. I read the reviews for the company recommended and the one you recommended does landscaping. No mention of pools at all."


Verified HomeAdvisor Shopper
Verified
1/5

2018-01-18

"The pros were not responsive in getting the estimate I needed to do the work. Don’t return phone calls."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"Got the survey before the quotes. Not sure of anything yet."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"Easy to navigate & quick results"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"Very prompt. After waiting two days for a nationally known plumber I’m getting a second quote from you in less than an hour."


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-18

"OK. Could of found the same contractors on line but getting a few at one time is convenient. I've called several but haven't received any response."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"HomeAdvisor is a valuable search engine, drastically reducing the task and time otherwise required to find a reputable service."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-18

"Very fast response from contractor"