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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2018-01-17

"Hired three Home Advisor Pros, all were timely, reliable, and completed quality work. Will trust Home Advisor again."


Verified HomeAdvisor Shopper
Verified
3/5

2018-01-17

"Not good. I was only given information on 1 company. I wanted to compare several companies. I will need to either try another similar service or take my time and effort to research several companies."


Verified HomeAdvisor Shopper
Verified
1/5

2018-01-17

"Gave me 6 numbers and only one in Orlando was able to do the job but2 months from now"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-17

"Third time I have used Home Advisors...all with excellent results."


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-17

"I now am out of town will return on Thursday to contact the Pro"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-17

"This is the second time I’ve used Home Advisor in the last couple of months and I find that it is fast and very efficient. As a widow with no idea how to complete a home project when something needs repair, this site is really a life saver!"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-17

"I love the contractor we hired. The roofing repair company never called us back, so we just contacted another."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-17

"You guys are great started advertising with you back in 2012. Thanks for helping me get my business started again."


1/5

2018-01-17

Contractors STAY AWAY

"Fake leads that won’t take you anywhere , each lead I was paying was $44 and I wouldn’t even get a response back from a customer even after a couple calls and emails from my end , 11 months with the system I only got one job out of it , if you leave your leads open expect to pay hundreds of dollars and maybe one customer reply with no guarantee that you will win the job because you are also bidding against 2 to 3 other contractors for the same job !! Please stay away from this company ...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-01-17
A rep from HomeAdvisor, HASupport, has responded:

“Hi Kc-84654, We're sorry to hear you had anything but success with our service. While we are a lead service and unable to guarantee jobs, we do our best to provide you with resources to help you sell your business. We're always happy to address any concerns with your account and discuss ways to set your account up for success. To speak with a rep, please call Customer Care at 877-947-3639 or send your account info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-16

"Awesome!! I filled out the questions about what I needed and within 5 mins on a Sunday afternoon I had a contact and a quote! I will be using home advisor again! Thanks for the great experience!"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-16

"Home advisor made my experience stress free experience."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-16

"Just going to look else where.These pros that u gave me was terrible on responding to a job.rating in percentage was not good So thanks away."


Verified HomeAdvisor Shopper
Verified
3/5

2018-01-16

"Called pros listed no return phone calls"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-16

"Excellent reviews. We hired and used recommendation and were extremely pleased as outlined in my review. Thank you so much."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-16

"Excellent site. My go to site for projects."