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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2018-01-13

"Good experience good to know where the problems are coming from if it wasn't for home inspector I would have never learn"


Verified HomeAdvisor Shopper
Verified
1/5

2018-01-13

"Miss leading direction to dite"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-13

"Rain Soft is a great water softener company to deal with. I would recommend them highly"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-12

"I was worried about finding a trust worthy business and home advisory made it so easy. I would recommend home advisory to every one who needs help with home repairs. It was great!!"


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-12

"Too much information requested and only had 1 provided"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-12

"Great app made my search for a contractor easy and simple."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-12

"Easy to use. I’ve hired several pros and was happy with most, but not all and that’s because I either didn’t ask them the correct questions or they oversold themselves. Has nothing to do with this site. I would highly recommend HomeAdvidors."


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-12

"So far my experience with Home advisor has been very good being a single woman inviting strangers into my house for bids on different jobs is a little scary but knowing these people have been through the process with Home advisor feels so much safer for me no perverts so far."


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-12

"Called once about the reward program because I have hired 7 contractors and was never given my first reward.You emailed me about my reward but only shows I'm eligible for 1.If you only need to hire 3 for the reward I should have 2 rewards?"


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-12

"Location of service providers."


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-12

"Easily found all the info I needed"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-12

"Ive used it in the past and the services provided were 5 star!"


Verified HomeAdvisor Shopper
Verified
5/5

2018-01-12

"So far I am satisfied with the contractor I have used. What an awesome way to get help"


Verified HomeAdvisor Shopper
Verified
4/5

2018-01-12

"Liked it,got me what I needed."


1/5

2018-01-12

unable to write a review for a contractor

"I used HomeAdvisor to look for a asphalt seal coating contractor. I contacted two contractors. One contractor called me back and we set up an appointment for him to look at the job but he never showed up and would not answer my calls. I tried to write up a review for them but HomeAdvisor rejected it. They said they only accept reviews from customers who actually hire the contractor. Wouldn't you think it would be good for other people to know about contractors who make appointments and never show up? HomeAdvisor is a joke. I will never use them again especially since I now know not everyone can file a review."


Rep reply posted 2018-01-12
A rep from HomeAdvisor, HASupport, has responded:

“Hi rjunebugs, We're sorry to hear you had this experience with a pro, we encourage them to honor their appointment times. Among other reasons, the most helpful feedback for homeowners when making a hiring decision are the ratings concerning actual work the company performed. If a homeowner submits a review about why they didn’t hire someone, it isn’t about their craftsmanship. Non-hired reviews are shared with the pro to make them aware of the issue and we reserve the right to remove them from our network if they have a lot of negative feedback. We're happy to address any other questions or concerns you have about our ratings, please reach out to emailus@homeadvisor.com and a rep will reach out. –HASupport”