"The company called.with a price that was satisfactory to me."
"This is a great service for people needing work done in a far away place. I have used this service to care for my rental property."
"Great! Can’t believe the speed of contact by professionals!"
"The pro who contacted us about remodeling our bathroom to make it handicap accessible refused to meet with only my husband--- I am in a rehab facility and am unable to attend."
"Good web side, easy to navigate."
"Too many similar questions."
"It’s a very easy and concise process it takes little time to put in a request and get a qualified contractor with just the right number of recomedations."
"I just wanted a general quote for something that seemed simple. I don't know why I needed to give my name and number. I don't want to be contacted by a bunch of people. In the end I only got 1 pro refferal."
"We have used Home Advisor numerous times over the past years, and frankly, the results have been mediocre. This last took the cake however. I'll just bullet point it:
1. My wife, fearing for my nearly 60 year old neck, called for a gutter cleaning service.
2. She hired the service (in Denver).
3. They didn't show up when the committed to do the work. BTW, they didn't call, nor email.
4. A week later, having hired an alternative, they showed. The same day, and same time as their replacement. With no notice.
5. The owner, incensed with my wife for "wasting his time", proceeded to refer to here as a bi#!h. Not only that, he did it in a text.
6. When she reviewed him on the Home Advisor site, they blocked the review, stating that some of the comments weren't pertinent to "the work done". What work? He didn't show.. And being castigated for the contractors shortcomings (punctuality, keeping appointments, a modicum of respect)??? Is that not pertinent.
So this fellow enjoys great reviews, and Home Advisor sensors the bad ones. Great way to do business Home Advisor!!! We'll be telling this story for years! And why? Because it is 100% truthful,,, But you all aren't very interested in the truth then, are you?"
“Hi RonPerron, We're so sorry to hear you had this experience, this is not the type of interaction we want or expect you to have with a pro. We take your ability to review our pros very seriously and do not censor negative ones. Non-hired reviews, good or bad, are sent to the pro to make them aware of any issues and we reserve the right to remove them from our network should we see a trend of negative feedback. We're happy to investigate this matter and address any review questions you have, please send your contact info to emailus@homeadvisor.com and a rep will reach out to assist you. -HASupport”
"I like the site. The first pro hired was a complete disappointment so I hired a second one today to redo the first pros job."
"Home Advisor is awesome! I just moved from Texas to Oklahoma and have used contractors from Home Advisor in both states. I hired roof contractor and garage door contractor in Texas and plumber and appliance contractors in OK. I highly recommend this service!"
"Great! Pro called back in minutes. Scheduled estimate, hired, and done! All within price quoted. Would recommend."
"Only came up with one result."
"Pretty good I could enquire without having to speak to someone"
"I am 82 years old and if I can follow the instructions on a mobile site anyone should be able to. Very clear and concise instructions helped me navigate through the entire procedure. Got my professional and he will be at my home early tomorrow .morning."
A rep from HomeAdvisor, HASupport, has responded:
“Thank you for sharing your feedback. If you prefer browse pros and contact them yourself, please feel free to use the directory here: http://www.homeadvisor.com/c.html. We would happy to have a rep reach out to assist you as well if you send your contact info to emailus@homeadvisor.com. -HASupport”