ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-09-01

"I liked how it walked me through the steps, gave me an overview of how much others paid for multiple room home renovation project, and also gave me access to 5 potential contractors that I can follow up with."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-01

"Awesome and very professional."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-01

"Very satisfied with home advisor."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-01

"My selected contractor called within 3 minutes of my post."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-01

"Very convenient to find the services I am looking for. I feel confident that Home Advisor screens the contractors."


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-01

"We had no idea how to find someone to help us with our roof installed tv antenna, but found someone on Home Advisor"


Verified HomeAdvisor Shopper
Verified
5/5

2017-09-01

"Great service. I contact u all the time now."


Verified HomeAdvisor Shopper
Verified
4/5

2017-09-01

"It is great and very helpful."


Verified
1/5

2017-08-31

Swindled out of Downpayment

"We went to Home Advisor to find a contractor for roofing repairs that needed completion in order to sell our home. We put out a request and were immediately contacted by a local contractor who visited our home and provided an estimate. He had three good reviews on home Advisor so we thought he would be a reputable contractor. Unfortunately, he has made off with $700 of our monies and it appears that he is no longer listed on Home Advisor.

We have been waiting for a resolution From Home Advisor and it has not happened. At this point we are out $700, do not have our repairs completed which will impact the sale of our home.

Home Advisor apparently does not review their contractors as after more research we found this contractor to have similar complaints with the BBB and he has a C rating.

After this miserable experience I would not recommend the use of Home Advisor as they are not looking out for their consumers.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2017-08-31

Reward Program a Scam

"I hired and reviewed 3 professionals that Homeadvisor provided to me, but because I was "matched" with only 1, I don't qualify for the reward. Homeadvisor was "matching" me with professionals that did not have the best reviews. I hired the professionals that had the best reviews from the list Homeadvisor provided me."


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-31

"Am reluctant to us home advisor again since I had such a bad experience with Brian Frost Landscaping. I have never had a bad experience before with any company I have ever hired until them. I would never hire them again and would not recommend them. They should not be on here as a professional"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-31

"My experience was home and visor was her most part positive time"


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-31

"Ok so far. Just getting starting on a remodel project in another area. So the contractor info and reviews were helpful."


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-31

"Found it frustrating. Don't like sharing personal info and I don't like being forced through steps without knowing what the process is ahead of time"


Verified HomeAdvisor Shopper
Verified
2/5

2017-08-31

"Getting a pro to call, scheduling appointment, his visit were all great. Just have to decide - see #25."