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Full Rating Profile + -

Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified
1/5

2017-08-29

Rip Off for Contractor

"Yes at first we got leads, but then the leads went to fake leads, they claimed they would refund but they didn't. After the fake leads, there was no calls and we had a top rating with them. We cancelled and we are still being charged by them and they say they cannot refund, REALLY? Oh if you do cancel, you only have 3 days to get a refund, it took more than 3 days to get the first lead so how would you know you wanted to cancel in the first 3 days. But I guess that should be a clue, any business that does not offer a refund or does for only 3 days is a rip off. If you can not stand behind your company or work then you are a SCAM. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"You open my eyes to what I needed to learn instead of the listening to friends who know someone. I can now ask questions, learn what questions to ask, learn the grades of materials, so much more. Thanks"


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-29

"FINDING CONTRACTORS FOR HOME REPAIRS/IMPROVEMENTS CAN BE VERY NERVE WRECKING. YOU DON'T WANT TO GET OVERCHARGED OR RIP-OFF WHEN IT COMES TO A PROJECT."


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-29

"Limited pros .Sears is not the only constructor to view. They failed to provide me with a knowledgable person last year on samr project. They came to sell me thier own discontinued floor products. Rabish. I had my ien chiice fir my floor. I need an open minded constructir not a dealer to advertise his un sold products."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"You guys clearly know how to anticipate the needs of the homeowner and I'm glad I don't have to answer the same questions multiple times. Nothing is more frustrating to someone who works in software than poorly designed apps and websites."


Verified HomeAdvisor Shopper
Verified
1/5

2017-08-29

"I provided information regarding the project I am pricing in the state it is being done. Instead of using the information I provided, my home address which is in another state was used. Big waste of time for me."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"I have never had any problems on previous jobs Home Advisor has helped me find contractors for. I truly appreciate your help. Being a single mom not from this area."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"Very unhappy with the plumber: Polestar Out of the three suggestions of plumbers given only one called me to provide service! Not good!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"Not good. Recommended electrician did not complete the task and said he would return the money I paid but 3 weeks later I never received it."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"Excellent experience - I was very impressed when I received a follow up call asking if I had hired anyone. She recommended someone else and I ended up hiring them. I was completely satisfied with their work and so happy to have found someone!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"Response from the service was immediate but quote was too high."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"Easy to use. Appreciated personal experience ratings of contractors"


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-29

"I'm very happy with my experience"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-29

"Excellent experience I will use your site in the future!"


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-29

"Efficient. Quick responses."