"As a new business, I was contacted by Home Advisor, I signed up and had to cancelled a month in, they did not refund me my membership fee, I was disappointed but I said o.k lesson learned, one year later, they took money out of my account for renewal for another year, after I cancelled the year before, now I am trying to get my money back since they would not give it back. Be aware of this company, they have no integrity, not getting a reply from an email is not a consent to renew a membership which was cancelled. "
"Home Advisor is very organized and helped me to find lots of info for my upcoming project!!!"
"This is my first time using Home Advisor. My hope is to hire a qualifiedcontractor for my residence. The website seems detailed enough."
"Art, owner of touch of glass, did a great job under time restraints. He also had to improvise on water connections. Windows look beautiful!"
"Terrible. They said they cancelled my appt because they had not so formed with me. They only called once and left a message they were cancelling. When I called the contractor Home Advisor had never scheded the appt with the contractor. I took off work to meet with the contractor. The co tractor said Homeadvisor often doesn't look at the scheduled or put in the iinfo. This is not the first time this has happened with this provider."
"Very pleased with the service"
"Only one contractor provided. Nothing to compare."
"HA is a service that expedites consumer search with prequalified companies."
"I didn't realize that by going on the site it would cost contractors. These are small business owners working hard. I went on another site for additional cleaners and hired one. Then I started to get phone calls from Home Advisor pros who expressed that they now had to pay you even though I didn't hire them. I did realize that by going on your site I was costing people $$. Therefore I won't be using HA anymore."
"The prompt reaponse from the home cleaners was a huge plus. I hired the first person to contact me on the spot."
"Clear Concise Professional"
"Always use but have moved away to only use half the time because the mobile app has gone backwards and is not complete"
"Your service is fine, there are few contractors in this area and those that are here are two to three months out. You provided names of contractors for roof and gutter work. None would take the job. I finally got someone from Roseberg, OR Hundreds of miles away. Someone from Palm industries is coming out Tuesday to look at the project. In the past their bid was much higher than I could afford."
"Contractor called before arriving and seemed knowledgable during pre-bid inspection. This job is all about lowest price."
"Not very good, I've spoke with your customer service dept for work done by someone on your site - nothing every came of it"