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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
3/5

2017-08-26

"All I was looking for was a general ballpark figure for how much it would cost to get house cleaning services done. I never clicked on get a bid from anyone, but I have gotten calls from two out of three of the service providers shown as of this writing. I specifically did not click on the button for them to contact me. Very disappointed. A waste of my time and theirs."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-26

"Very sastified with with the customer services of Mr Edward provided."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-26

"Elite Environmental Solutions contacted me through Home Advisor and did an awning install at my home. The quality of work, timeliness, and affordable pricing was amazing! Very satisfied customer. Thank you!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-26

"It was good. I have no complaints."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-26

"Didn't have to wait long for someone to come out"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-26

"First Choice Garage were excellent. 2nd time I have used them."


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-26

"Home Advisor was good, but the first pro called twice and said they were coming to give an estimate but never came, so I returned to Home Advisor to get more names and numbers"


Verified HomeAdvisor Shopper
Verified
1/5

2017-08-26

"Didn't agree with contractor's reviews. Only good reviews are posted, not the negative ones."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-26

"Two pros have never contacted me in regards to estimates (fence and landscaping) and The pro you gave me for the window well covers didn't even have any spots available or open for even an estimate all the way thru Sept 14 and that's as far as schedule would even go!! I guess I will have to look elsewhere"


Verified HomeAdvisor Shopper
Verified
2/5

2017-08-26

"You asked me to fill out your survey. In answer to your first question, I told you that I did not hire this pro. The rest of the survey still insisted that I rate the pro??????"


Verified
1/5

2017-08-25

Fraud! Call the Better Business Bureau!

"Terrible! I called for pest control and asked if the wasps could be removed on the first visit. They assured me, YES. I had to complete a form and pay $100 up front. A guy arrived the next day. He said he will look at my house and write a report. I asked to have the wasps removed and he said they would not do it, today or ever. He left after 5 minutes to send a "report" to home advisers. Now my husband will be removing wasps this weekend. After all of that nonsense, they gave my phone number to every pest control company in Dallas. They are blowing up my phone. I would like my money back. Home Advisors should not be allowed to cheat consumers! "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-08-25

Dissapointed

"As a new business, I was contacted by Home Advisor, I signed up and had to cancelled a month in, they did not refund me my membership fee, I was disappointed but I said o.k lesson learned, one year later, they took money out of my account for renewal for another year, after I cancelled the year before, now I am trying to get my money back since they would not give it back. Be aware of this company, they have no integrity, not getting a reply from an email is not a consent to renew a membership which was cancelled. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-25

"Home Advisor is very organized and helped me to find lots of info for my upcoming project!!!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-25

"This is my first time using Home Advisor. My hope is to hire a qualifiedcontractor for my residence. The website seems detailed enough."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-25

"Art, owner of touch of glass, did a great job under time restraints. He also had to improvise on water connections. Windows look beautiful!"