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Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-08-03

"Great - the pro I hired was excellent - downside, I can't find out where to leave a review"


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-03

"I've used home advisor in the past and had fair results. It seems that the quality of contractors are not always the best and seem to be high on there bids."


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-03

"Not bad but didn't have amount of contractors responding that I had hoped."


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-03

"I just had a small project and the first vendor had a $750.00 min. I stopped looking after getting the price, what I need done isn't worth $750.00"


Verified HomeAdvisor Shopper
Verified
3/5

2017-08-03

"HomeAdvisor is too aggressive and does not listen. I get flooded with calls when I'm not able to handle them - when I specifically say do not have them call me, I still get 9 calls."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-03

"I liked the wide number of services you provide; makes it very convenient especially since I am from out of state your site expanded my options."


Verified HomeAdvisor Shopper
Verified
2/5

2017-08-03

"There is not enough information given about the companies you suggest. No location o their web site is not given to view. Also I put in info for painting home yet contracted names that were given were for small jobs."


Rep reply posted 2017-09-14
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear this but appreciate your feedback. If you would like to find more information about a pro you are interested in, please feel free to utilize our directory located here: http://www.homeadvisor.com/c.html or give us a call at 877-699-4736. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-03

"Our youngest child just graduated from college and the time came to take care of projects around our home. We had hired a Home Advisor recommendation about a year ago to clean out a squirrel nesting in our chimney and because we were happy with the service that came, we didn't hesitate to use Home Advisor to find other professionals again. Since the summer started in June we have hired a drywall repair person, a crown molding professional, an electrician, a pest control service, and most recently put a new roof on the house. One home advisor professional was better than the next. We highly recommend this company to find a quality and competent person to do your in your home."


Verified
5/5

2017-08-03

Amazingly quick and good result

"Entered request data, reviewed reviews, selected contractor, asked for contact and received a phone call 5 minutes. Got a proposal, signed contract and ended up with a great job for a reasonable price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2017-08-02

DON'T BE FOOLED AS I WAS

"Where do I even begin............ Without question in the 16 years my company has been in business this is the worst experience we have ever had with an advertising service and the biggest waste of money. Home Advisor convinces you that they have customers who desire your services but when you begin to receive the leads you find out quickly MOST of these so called clients are cluesless as to the fact that they have created a job scope for you to act upon as the contractor. In most cases they will not return your call nor respond to your emails texts etc and in the rare case they do actually answer the call they seem to be put out that you are calling or reaching out to them. You'll have just as good of luck converting these high dollar (yes very high dollar) leads into actual sales/jobs as you would by randomly selecting people walking across a parking lot and handing them your business card....... and that is free!!! Seriously these people should all be jailed in my opinion as they are thieves. Your first clue as to the scam will be the lengthy process that you go through with voice recording etc which basically authorizes them to charge your credit card AT WILL and they will definitely ring you up. It is almost impossible to get the leads turned off so you just keep racking up charges until you finally cry uncle and tap out by cancelling your account. I beg of you DO NOT do this......... it is a gimmick at best and more apt to be a scam."


Rep reply posted 2017-08-08
A rep from HomeAdvisor, HASupport, has responded:

“Hi dbrown1611, We're sorry you feel this way about our business, we do our best to provide you with the tools and resources to help you sell your business. We're always happy to discuss strategies to help you see the most success with our business. We're always happy to discuss strategies to help you see the most success with our service. To speak with a rep about your old account, please call Customer Care at 877-947-3639 or send your contact info to emailus@homeadvisor.com. -HASupport”


Verified
1/5

2017-08-02

Don't use Home Advisor go to The Good Contractor!

"Home Advisor does not stand behind their recommended contractors on their site. I paid for a dryer repair that caused a fire. I then had to pay a second company to repair the work and damage. I called Home Advsisor to request the refund for bad workmanship because the company would not. They said they do not insure the work of their companies and there was no other recourse through them. I was shocked and extremely disappointed. I not only lost money but jeopardized my home burning down."


Rep reply posted 2017-08-08
A rep from HomeAdvisor, HASupport, has responded:

“Hi Thibodpl, We're sorry to hear about your experience with this pro, we're happy to continue your conversation and investigate this matter further. We have forwarded your concerns to the proper channels and a rep has called and left you a voicemail. Please reach out to the resources provided in the message and feel free to contact emailus@homeadvisor.com if there is any other assistance we can offer. -HASupport”


Verified
3/5

2017-08-02

Stalked!

"It's a good concept but the thing I don't like is you have to enter your email address/ phone number before your matched with contractors, as soon as you do that you're being stalked by numerous contractors. The one I used did a good job."


Verified HomeAdvisor Shopper
Verified
4/5

2017-08-02

"I have used Home Advisor several times recently with excellent results."


Verified HomeAdvisor Shopper
Verified
5/5

2017-08-02

"Kudos to irmenia for working with me to set"


Verified HomeAdvisor Shopper
Verified
2/5

2017-08-02

"You ask for too much personal info before showing pros for me to contact. Don't like my address going out to people I don't know and may not hire."