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Product & services pricing
4.71/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.66/5
Customer service:
4.61/5
Return/Replacement policy:
4.70/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Very capable company to complete the work I needed to have done on my property!"


Verified HomeAdvisor Shopper
Verified
1/5

2017-07-25

"It demands information without providing any in return. Not even an estimate."


Rep reply posted 2017-08-08
A rep from HomeAdvisor, HASupport, has responded:

“Thank you for your feedback, we're sorry to hear you weren't contacted by a pro. While we don't automatically generate an estimate, we do our best to connect you with pros to help you price out and hopefully complete your project. You're always welcome to match with different pros here: www.homeadvisor.com or browse local pros here: http://www.homeadvisor.com/c.html. To speak with a rep, please send your contact info to emailus@homeadvisor.com and a project advisor will reach out. -HASupport”


Verified HomeAdvisor Shopper
Verified
1/5

2017-07-25

"I was told that someone would be a my house on two different occasions and no one showed."


Rep reply posted 2017-08-08
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear this, we strongly encourage our pros to honor appointment times and stay in contact if they can't make it. You're always welcome to match with a different pro by submitting another request. We're here to help, to speak with a rep please call Customer Care at 877-699-4736 or send you info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"A good site. Not sure it was what I needed for my project."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Great contractor was found via this medis"


Verified HomeAdvisor Shopper
Verified
1/5

2017-07-25

"Very disappointing because I was at a point where I wanted to check on contractors outside of Home Advisor and closed the app before giving approval to have them contact me. Then one called."


Rep reply posted 2017-08-08
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear this, your info should have to be submitted prior to being sent to our pros. We're happy to place you on our Do Not Call list if you send your contact info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Excellent. I was called immediately, the business came to my home very quickly, and the service was fast and professional."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Very thorough and professional"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Home advisor was great but the professional I hired was demanding more money then we agreed upon at first Poor work ethics"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Would of liked price comparison from pros."


Verified HomeAdvisor Shopper
Verified
3/5

2017-07-25

"I have no idea where the two contractors are, but don't believe they are in my area."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"Sometimes too expensive they don't always give written estimates"


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"Often good but two really bad experence"


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"Loved the response time. But contractors need to be more upfront and honest. My time was wasted twice."


Verified HomeAdvisor Shopper
Verified
3/5

2017-07-25

"It was good but work hasn't started yet. I will do an update after the work has been done."