ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"You made it so easy to find who I needed and supplied names and numbers so I could take immediate action.They called in a very timely fashion.Thank you!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"I will use Home Advisor for every project as I have had outstanding experiences with the ease of navigating the web site and outstanding contractor recommendations"


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"It would be nice if you could get multiple quotes when you choose the ready to do work now option."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"I did find a qualified person. Like always, you still havevto interview them to makeva decision but your pool of resources is more specific."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"I really liked the web site.My problem was with Schollar fence. Twice I made appointments to get an estimate and he stood me up both times. His name was Ray based out of Wilmington Ohio.Very unprofessional."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Horrible experience. Selected drywall repair and made appt 2 days out. Received confirmation email and 2 reminder texts. No show. Call and he had no record of appt bc not confirmed. Agreed to come out end of the day. Late. Not able to complete work then bc didn't have drywall. Will find someone else on my own."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"Site was professional and easily navigated"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"I really like your site the only thing is is I didn't really see more than one professional to help me out with my job and I kind of wanted more estimates"


Verified HomeAdvisor Shopper
Verified
3/5

2017-07-25

"First home improvement guy wanted $500 per hour. I don't think he was very well screened. This was for a small roof repair not brain surgery!"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"I have used HomeAdvisor before, but so far, today's use has been a little frustrating. The first one I called said he wouldn't come to my area despite the fact HA indicated he would. The second referral I called said he was busy and referred me to his nephew (not HA approved). The third and fourth ones only had one review each. Now I'm trying to decide what to do next."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Good. It was helpful. I foind someone to help witg the project we needed help with."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Very capable company to complete the work I needed to have done on my property!"


Verified HomeAdvisor Shopper
Verified
1/5

2017-07-25

"It demands information without providing any in return. Not even an estimate."


Rep reply posted 2017-08-08
A rep from HomeAdvisor, HASupport, has responded:

“Thank you for your feedback, we're sorry to hear you weren't contacted by a pro. While we don't automatically generate an estimate, we do our best to connect you with pros to help you price out and hopefully complete your project. You're always welcome to match with different pros here: www.homeadvisor.com or browse local pros here: http://www.homeadvisor.com/c.html. To speak with a rep, please send your contact info to emailus@homeadvisor.com and a project advisor will reach out. -HASupport”


Verified HomeAdvisor Shopper
Verified
1/5

2017-07-25

"I was told that someone would be a my house on two different occasions and no one showed."


Rep reply posted 2017-08-08
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear this, we strongly encourage our pros to honor appointment times and stay in contact if they can't make it. You're always welcome to match with a different pro by submitting another request. We're here to help, to speak with a rep please call Customer Care at 877-699-4736 or send you info to emailus@homeadvisor.com. -HASupport”


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"A good site. Not sure it was what I needed for my project."