ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.77/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.42/5
Customer service:
4.47/5
Return/Replacement policy:
4.46/5

Verified HomeAdvisor Shopper
Verified
5/5

2017-07-26

"I found several roofers that had good reviews that I could contact to get a price from. That was very helpful."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-26

"Ok. Found it a little difficult at first then lucked out. As for the rest have to wait and see how it goes."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-26

"General experience was better than I'd have thought"


Verified HomeAdvisor Shopper
Verified
3/5

2017-07-26

"We are just shocked at the way the man has done his business. I filled out a review yesterday. He seemed so professional, knowledgeable, and trustworthy. But after telling us 5-7 business days for the part to come in and us giving him 300.00 for said part we have not heard from him. We have called him and this Thurs will be 4 weeks.so our freezer/ refrigerator is not repaired and we are out $300.00."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-26

"It is a little difficult to see all the choices of professionals offered at once. First it looked like only 2 were offered and they weren't readily available when I called, but upon further inspection, more choices were available."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-26

"it was ok but I thought there would be more contractors to choose from"


Verified
1/5

2017-07-25

**** **** service STAY AWAY

"STAY AWAY, the leads are useless. They are a scam. Stay away! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-08-01
A rep from HomeAdvisor, HASupport, has responded:

“Hi gmendoza941, We're sorry you feel this way about our business. We're happy to address any concerns you have. Please call Customer Care at 877-947-3639 or send your contact info to emailus@homeadvisor.com to speak with a rep. -HASupport”


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"My experience with home advisor was great. Easy to use and understand."


Verified HomeAdvisor Shopper
Verified
2/5

2017-07-25

"Terrible. Out of three contractors recommended to me, one never returned my call, one had no idea what he was doing and the third set an appointment and never showed or called to cancel."


Rep reply posted 2017-08-25
A rep from HomeAdvisor, HASupport, has responded:

“We're sorry to hear this, we encourage our pros to honor appointment times and return calls quickly. If you prefer to reference pro reviews and contact pros directly, you can do so here: http://www.homeadvisor.com/c.html. We're here to help, please call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com to speak with a rep. -HASupport”


Verified HomeAdvisor Shopper
Verified
3/5

2017-07-25

"The survey is out there before I finish looking something up you are asking me to evaluate an experience that won't be finished for a week or so. On a project that may be 60 or 90 days. As far as your would you recommend HA to friends. I don't recommend if ask I will advise my experience telling the person their experience might not be the same."


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"Overall it was good. In response HomeAdvise indicated there were 3 pro in my area. After completing the first pro request I could not go back to review the other two pros in my area. Where did they go? Frustrating. I did like the appointment setting app."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"The Home Advisor site is as good as it gets when looking for pros when things need to be repaired. They are very fast to get you in touch with the right people, and the follow up is remarkable. Class act. Thanks Home Advisors.Cedric Edgeworth Irving, Texas"


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"One project went very smoothly, the other not so much. They told me I was on s waiting list and I still have not heard from them. Still looking for someone to do a siding repair."


Verified HomeAdvisor Shopper
Verified
5/5

2017-07-25

"Lady was very helpful on the phone. I was skeptical of the contractor at first but I was out of options. Turns out it was the only contractor that had gotten back to me, and performed the work same day just as I needed! Very very satisfied!!!!!!"


Verified HomeAdvisor Shopper
Verified
4/5

2017-07-25

"I was disappointed to hear that my potential provider was being charged by you even though I decided not to use them. I only came to your site to make an inquiry."