ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-02-24

Amazing Customer Service

"My family member referred me to HomeCinemaCenter because I was in the market for a sectional and she had purchased one. She told me about their free shipping. After comparing the sofa I wanted to another site and seeing the $1,000+ price difference on top of the free shipping which was not offered on the other site I was sold. I can’t wait to sit with my family on my new sectional!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-24

Gorgeous Furniture

"I love this Liberty bedroom suite! Absolutely gorgeous! HomeCinemaCenter is amazing! Vast selections, customer service, price, and their delivery team is exceptional!
My experience was so good, I just ordered a formal dining set as well. You don't see this amount of quality merchandise and service for quite some time now. I trust them and that says it all
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-23

Great Customer Service

"Beautiful bedroom set! ! I love it! and fast delivery. HomeCinemaCenter had the bet price online for this set and free delivery. Customer service was amazing with all of there help!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-22

A fraud company

"I have ordered Living room sofa set and they never shipped to my address, even though they confirmed they already shipped with tacking number which never works on carriers site. They used fraudulent shipping info where the tracking number not recognizes by the carrier company Site and customer service center. When I called Home-cinema -center to know about the order status they just hang up the phone and avoid my caller I'd afterwords. They just cheated on me and I am sure there are many victim like me falling on same trap by this fraud company,"


5/5

2020-02-21

Highly Recommend

"I ordered a living room set from HomeCinemaCenter. I found the one that I really like so i called the them. Spoke with a very helpful service agent and she answered all my questions and was extremely nice. I placed the order and a couple days later received a call from the delivery company asking what day would be best to drop it off.We selected a day and sure enough, they showed up on time. Unwrapped the couch and brought it in. They even set it up for me. I would definitely recommended HomeCinemaCenter to anyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-17

Happy Customer

"You had the exact items that I’ve been searching for. The media wall and office set from Magnolia Mannor were even more beautiful in person. Thank you for such quick
delivery and amazing customer service!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-13

Best Price and Quick Delivery

"I came across HomeCinemaCenter while looking for a dining table set. They had the exact piece I was looking for. Their price was the best I could find! Ordered online and
had my new table in 1 week! Awesome service. I would definitely recommend Home Cinema Center and plan to order again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-06

Great Delivery Team

"Excellent! The delivery team was quick and efficient! They put my dining set together with no problem! HomeCinemaCenter was extremely helpful with all of my questions!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-03

Beautiful Furniture and Excellent Delivery Service

"I Recently bought the Abby Park king bed and two night tables. They are beautiful, heavy and well made. Customer service through Lisa was outstanding and delivery was perfect. We were concerned about delivery because we live 2-1/2 miles off a gravel road but the delivery team delivered furniture and set up the bed quickly and professionally. It took a just 2 weeks to get this and we got a great price on it. Lisa kept us fully informed of the progress of our order, then it was delivered and set up. I am very happy I chose to buy the set from HomeCinemaCenter!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-28

Very Pleased

"The Magnolia Manor entertainment center is even more beautiful than pictured. I ordered this to match my living room decor and could not be more
pleased. Timeline between ordering, free delivery and setup were perfect. Will always look to HomeCinemaCenter because of this exceptional experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-23

Love our new Sectional

"We love our Plush Sectional from Home Cinema Center. The sectional was delivered 2 weeks after purchase and we are thrilled with the couch. Very comfy and perfect for a group watching the Super Bowl. The delivery company did a wonderful job setting it up in our living room.

They screwed the legs on, took away all of the boxes and set it where we wanted it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-20

Very Happy with our Purchase

"HomeCinemaCenter was very responsive to all of my questions & the furniture arrived in perfect condition! Our family love the new living room set and we could not be happier
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-15

Thrilled with our new Living Room Set

"We were thrilled with the quality of products and with the processing and shipping updates we received throughout the process. Customer service was great and delivery crew amazing. Would definitely order from HomeCinemaCenter again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-10

Excellent Customer Service

"The bed I ordered from homecinemacenter is not only beautiful, but very well made! A substantial piece of furniture. I was kept in the know throughout the shopping process and delivery set up. The two gentlemen from the delivery service that set the bed up were efficient and very nice. Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-03

Exceptional

"Easy online ordering experience. Most competitive price for the set. I was trying to match other furniture in my house and this was a bit lighter in color. Was able to darken it up with furniture polish and now it looks perfect! Shipping speed was amazing! Paypal financing was great option with purchase from HomeCInemaCenter
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges