"We recently bought two bedroom sets from HomeCInemaCenter. Not only were they both cheaper than what we saw at local stores furniture, but it even came with free delivery. The website stated it might take about two to four weeks for our stuff to be delivered. We received both dressers within a week, way earlier than expected. The delivery went smooth with their associates taking great care of the bedroom sets Will definitely return for our future furniture needs."
"I mainly dealt with Katrina on the phone first - follow up email. I have shopped here purchasing more than 6 bedroom sets for family and friends - 3 of my own and this was so far the best experience. I look everywhere for furniture - only online and this HomeCinemaCenter probably has the best service overall - and each purchase went as smoothly as the last!
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"I have been searching all over the internet to finish our new bedroom collection but went through several different vendors trying to purchase the Magnolia Manor King
Bed and matching table set. Amanda was quick with email communication with any questions I had. At first I thought it would take several months to receive my
order due to backorder from the manufacturer, but luckily a week later, HomeCinemaCenter had contacted me saying my order had arrived at the local delivery
warehouse. The delivery men were wonderful and put my bed together! Took nearly an hour and a half for them to do it (thank goodness I didn't have to!) Will definitely
purchase from this store again. THANK YOU."
"Mike was a pleasure to work with. He answered all my questions about Liberty furniture that I asked. Upgraded to white glove delivery. Took about 2 weeks to receive the
table set and I love it. Exceptional quality, and fits our space perfect. Thank you for the excellent service!"
"Recently purchased a new mid-century home and found the perfect dining set from HomeCinemaCenter. Their communication about the ordering/shipping process is top notch and their customer service is very responsive to questions. We love our new dining set - it is stunningly beautiful and and chairs very comfortable. It suits our new home perfectly. They were worth the time to find, and we will definitely shop with HCC again!
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"Had a great experience with furniture specialist Pam John. I had purchased a bedroom set previously, and we have moved needing a dresser to add to the set. I had a great experience before so decided to reach out via chat to purchase. She helped get us what we needed. Excellent customer service."
"Purchased our bed on Memorial weekend. Great price and they were quick with answers to all our questions. Allison from HomeCInemaCenter kept us up to date with every detail. I felt they were very professional, the delivery and set up was a piece of cake. I would highly recommend and would buy from again!
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"I ordered a sectional sofa from HomeCInemaCenter, with accent chair and end tables Prices were great and delivery went smoothly. Kudos to the deliverymen, they were
very polite, efficient and had our furniture installed in no time. Thank you for a great transaction!"
"We ordered a bedroom set from HomeCinemaCenter which arrived in record time and looks beautiful. John was very helpful and I appreciate the help in placing the order. He deserves a promotion. "
"I purchased a complete dining room set package, and everything came exactly as described. The furniture is high quality and I am so impressed by how much money Home Cinema Center saved me. Their customer support team was super quick to answer all emails and keep me updated on the shipping process. I would definitely recommend HomeCinemaCenter!"
"HomeCinemaCenter was super easy and very convenient!! We looked at places like Ashley and were saw great pieces of furniture but were way overpriced. Ashley also charged some ridiculous fee for delivery. We started looking around google to see if we could find the same furniture online. We came across HCC and it sounded too good to be true: After we purchased the pieces we saw in-store, we were kept up to date on delivery, our price was significantly reduced from what we found local, and the pieces
arrived earlier than expected. No scratches, no dings, no problems! We were so happy we made another purchase for a couch since we were so far under budget with our
table and entertainment center. This was awesome!!"
"Enjoy shopping HomeCinemaCenter! I found it to be very good selection and has anything you would need or want. I had previously ordered a bedroom set and was very pleased with my selection. On time delivery and to my schedule. Customer service was excellent too. Gave me excellent service when inquiring about the status of my order.
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"If I could rate lower stars I would give them 0 we placed an order made one change and for 3 weeks was told different dates of shipping out $4k order and never shipped I cancelled order it wasn't even fully processed and they whacked me with a restocking fee? Not sure how they are in business by scamming money a restocking fee is defined as in you had to restock the item! Our items were never even completed to be shipped and yet they did this. Sent over 10 emails and multiple phone calls no answers it's crickets. Buyer beware their orders do not ship in the 7 days as they claim and once they have ur money good luck prying it out of their cold scamming hands! "
"I recently purchased a powered lift recliner for my Mother. I handled the ordering and my mother handled the delivery. Smooth transaction from the moment we inquired about the purchase. HomeCinemaCenter was extremely easy to work with and the recliner arrived earlier than expected. We took a chance ordering online and it saved us both money and time. Thank you!"
"We placed an order for a TV stand mid May, Our account has been charged but we never received the order. We have placed 3 phone calls to them to date. My last phone call Kelly said it would ship this week which is what they told us 2 wks ago but he could not provide any ship date this week or the service that they use to ship products out from. Very strange?? He was so rude. I asked to speak with his manager and he said that I could wait on hold for the next 2 to 3 hours for the manager. Wow never had such awful customer service. I would not recommend every purchasing from the company. I'm actually not sure now if it is a real company???
Also the better business bureau shows severe complaints against them. "