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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2018-11-29

Great Customer Service

"I really enjoyed my online shopping experience with Sharon. Very nice and friendly. She made sure to get me all the discounts and offers to make me happy and satisfied :)

I ordered a large bedroom set with many pieces at HomeCinemaCenter and everythign arrived in just a week.

Delivery crew took inside and setup. Looks amazing.

I'm hoping to get my living room set next.
"

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1/5

2018-11-28

Terrible Customer Service

"Ordered a piece of furniture from this company online. Was supposed to receive it before Thanksgiving and the shipping company they contracted with said their truck broke down and couldn't deliver. Six days go by and they finally deliver the box. The box had a 2' rip down the side and it caught my attention. Upon further inspection the furniture had a hole punched in the side. The item never made it off the truck and was returned to shipping co. I signed paperwork damaged, not recd. Tried contacting HomeCinemaCenter.com , left a message on a voicemail, John, hung up on my wife when she was trying to explain what happened, he also hung up on me today when I tried to call (also continued to speak over me while I tried to explain I wanted a refund for nondelivery). We will be doing a charge back from our CC company ASAP. There are plenty of other retailers online that provide excellent customer service, stand behind their products and value their reputation. DO NOT USE THIS RETAILER if the last three items are important to you."

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5/5

2018-11-26

Great Service

"Whenever I need something new for my house, I always look at HomeCinemaCenter first. They have a very good selection of quality products and I've never been disappointed. When I re-did my home office, I got a really nice file cabinet, lamp, and desk set from their website. I've bought bed for my mother-in-law (who is in assisted living and needed her bedroom set replaced). Over the years, I must have shopped at homecinemacenter a dozen times for various things. I've bought many major large piece's of furniture from them and their service is very reliable.
"

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5/5

2018-11-24

Comfortable Loveseat

"Our 13 year old loveseat recliner needed to be replaced. I searched all the local stores and the usual online furniture sites. Everything I found was way more than I wanted to spend. Then I found HomeCinemaCentert. I found the loveseat recliner that I wanted and for a good price. Shipping was very reasonable considering it came all the way across the US. the company kept me up to date by email. Arrived in perfect condition and we are thrilled ith the comfort. I will do business with them again.
"

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5/5

2018-11-23

Fast Delivery

"Very Nice stuff delivered very fast. Love the look and the speed at which it was delivered. Very handy resource for furniture, especially with a big family and a new house. I live in Jersey and I guess they are in the Carolinas, but the speed of delivery is astonishing. It's a big plus! Maybe I'm lucky that the items are in stock and I'm not far, I guess from the main warehouse...My dining set showed up in 10 very large boxes and driver took off and placed in my house. Perfect furniture and delivered in just a week!!
"

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5/5

2018-11-19

Very Professional

"At 8:45pm my wife and I searched and found a dinning room set we liked based on the image on the website but the description and list in the cart was different. I raised my concern with HomeCinemaCenter and spoke with Amanda who indicated everything was actually correct. Anyway, she assisted me in placing my order by phone. Just a few days later my beautiful dining set showed up and just in time for the holidays. Thank you Amanda for being customer focused and very professional."

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5/5

2018-11-15

Perfect Delivery

"I purchased our bedroom, living room, dining, and patio set for Less than half of what the local store quoted us. The experience was great with HomeCinemaCenter and the furniture was beautiful. And the customer service team is responsive and on top of any actions needed after the fact. The delivery service of white glove did amazing, fast and efficient. I recommend this purchase experience to all."

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5/5

2018-11-11

Perfect Delivery

"The service is impeccable. I was a little worried about buying such a big ticket item online. Mike and the team at homecinemacenter kept me informed every
step of the way. I knew when the furniture left the warehouse. I had the phone number of the local delivery service accepting the furniture and was called about the delivery
date. The delivery itself was awesome. They unwrapped, took tags off and placed the furniture exactly where I wanted it. I've already recommended them to friends.
"

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5/5

2018-11-05

Beautiful Loveseat

"Our 13 year old loveseat recliner needed to be replaced. I searched all the local stores and the usual online furniture sites. Everything I found was way more than I wanted
to spend. Then I found HomeCinemaCenter. I found the loveseat recliner that I wanted and for a good price. Shipping was very reasonable considering it came all the way
across the US. HomeCinemaCenter kept me up to date by email. I will do business with them again. Thanks
"

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5/5

2018-11-02

Exceptional Customer Service

"A wonderful example of excellent customer service! Their bedroom sets are amazing quality! And even with shipping was still cheaper and faster to buy from HomeCinemaCenter. Customer Service was outstanding, and the furniture is even more beautiful in person. Absolutely in love with it Thank you for a great shopping experience!"

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5/5

2018-10-29

Beautiful Table Set

"I spoke with a rep. from HomeCinemaCenter named Melissa. She was very helpful and I felt very comfortable ordering a large dining room collection. I got exactly what I
wanted, at a price which was better than anywhere else. I’m very satisfied with my experience with the company, thank you.
"

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5/5

2018-10-26

Great Shopping Experience

"Wendy was the best. She was very patient with me and answered all my questions. I had a great experience when I called into homecinemacenter. I look forward to ordering more to go with my bedroom set!

And the guys who showed up were great! They were quick and efficient with the set-up/ clean-up. They even put the floor protectors on the bottom so that my newly finished floors would stay in good condition. I tipped them accordingly. Great experience!
"

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5/5

2018-10-23

Amazing Customer Service

"I have been looking at this set for a while. I was so happy to find this set here and Araina at homecinemacenter was so helpful with my questions on delayed delivery and helped to get me to get the best price possible on delivery! The shipping company was great and worked out great. I am very happy with my new complete magnolia bedroom set!
"

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5/5

2018-10-19

great

"The store is great, it has a great variety of products and the staff seems to know a lot about what they sell. The quality at homecinemacenter is excellent and delivery process is smooth. The prices are the best thing! You get a great quality for a price less than any local store! With free shipping an no tax
"

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5/5

2018-10-15

Love shopping here

"Sharon from homecinemacenter.com assisted me with my order for a sectional when I encountered a problem due to an error on my part. I appreciated her friendly, efficient manner. Within minutes, the issue was resolved and my order was on it's way. Order arrived very quickly and my family loves it.
"

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