"I purcha see d a dining set and extra chairs and paid almost $1000. only to get an email 3 days later telling me the item is discontinued. These **** don't even keep track of their website. What a bunch of morons..."
"I've completely enjoyed shopping HomeCinemaCenter. I usually find what I am looking for. Shopping other site I ten to More often than not I find what I wasn't looking for. HCC has a great selection. So far the quality of everything purchased has been amazing! All orders have been received in great condition. Shipping has been fast.
The carrier they used have been stellar. All of my friends are amazed a the transformation my house has gone thru since I started the makeover projects. Thank you for helping to make my family dreams come true!"
"I recently worked with HomeCinemaCenter regarding a purchase and the customer service was stellar! I worked with customer representative Amanda ands she resolved an issue expediently and professionally. I would strongly suggest Home Cinema Center to anyone looking to purchase new furniture."
"This is the second time I have purchased from homecinemacenter, and it continues to be a positive experience from beginning to end...ordering on-line, speaking to
representative with questions, and delivery. Price, service, and quality are important to me in a business, and they hit all three marks very well!"
"We love the product selection, modern website, and the lowest prices we could find. Amanda helped us pick out a dining room set with coordinating china cabinet that was just perfect for our house. This low price even includes their free delivery and in-home setup! We look forward to buying more furniture from HomeCInemaCenter! Thank you!"
"I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a couch but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. The sofa showed up in about a week and its very comfortable. Thank you!"
"Alex made ordering our furniture super easy at HomeCinemaCenter. It came on time was in perfect condition. The guys that were delivering it were so gentle with our furniture when getting it off the truck. They were so kind to set it up for us and were so gracious. We really enjoyed talking with and getting to know them."
"Sharon at HomeCinemaCenter did a great job handling my questions and furniture purchase. Both the quality and my savings along with their assistance made this a 5 star transaction.
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" I ordered bedroom furniture with homecinemacenter and everything went great. The nightstands , bed, and dresser arrived safely and we're enjoying it all very much.
Thanks Andrian for your excellent attention and follow thru. The moving people were also very nice as well."
"We order a dining room furniture set from Home Cinema Center. The item arrived in a timely manner..,about a week. I love the table and shopped it through many sites and found yours to be the most reasonable. I previously ordered a large white entertainment center from you and I love it. We get so many compliments on it. It is a beautiful and sturdy piece. Thank you for all of the help coordinating the pieces and providing all the information to me to help me make my decision. A+"
"Lisa at HomeCinemaCenter was very understanding in addressing my questions and made me feel appreciated as a returning customer! She helped me to pick out matching furniture to go with my media console. The new sofa and table set look amazing. Thanks for all of your help!!"
"Excellent customer service and beautiful table set! Our table was going to be delayed in its arrival and HomeCinemaCenter didn't hesitate to give me all options available, including a refund. Was just a week delayso we proceeded. Great communication, great shipping experience and great product! "
"We ordered a bedroom set to match our bed. It came in on time and was set up professionally and with kit gloves. Everything looked amazing and we are so pleased we choose this set and HomeCinemaCenter to purchase it from. I highly recommend this company."
"Shopping on HomeCinemaCenter is so easy. The lay out of the pages is well done. Descriptions of merchandise are generally perfectly detailed. I can easily go in and out of product descriptions without having to go back to the beginning as what happens with some sites. The site format or functionality changes occasionally but it is always a great update. One of the few "marketing" e-mails that I receive that I actuality look on a regular basis. Last Item I received was a sofa set. Delivered in just a week and it is very comfortable. Loving it!"
"I purchased office furniture that didn’t fit in the space (yes I measured before but it al didn’t look right). I called to do a return I was told I must email my return. Also the furniture came missing parts and with damaged parts. So I emailed and got no response for 5 days (you only have 48hrs to report damages and returns). I was told to return items it’s $300-$500 shipping and 20% restocking fees. Basically the same cost as furniture cost. I called again and they said to only communicate through email. I expressed that I wasn’t getting any response by email. I called back again 2 days later and was hung up on. I had to report the to the better business bureau. They basically said to bad. So I learned an expensive lesson that I will try to help someone else not make the same mistake. Meanwhile I have expensive furniture sitting in my garage and no drawer pulls and a damaged desk top. Worst experience ever! Shop elsewhere! "