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Verified
5/5

2015-05-15

"delivery was fast with no problems"


Verified
1/5

2015-05-15

"If you are thinking to make a major purchase from the Ludington Michigan store "DON'T" we purchased new ceramic tied to be installed and all new kitchen appliances from them and they made so many mistakes it is a joke and they demanded we pay extra for their mistakes. I will never purchase anything from Home Depot again."

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Verified
1/5

2015-05-15

"At the Gainesville FL store on 4th Blvd, I went to the correct area to pick up my lumber order, waited several minutes in line and finally was told I needed to go down to the customer service counter. Waited in line there a long time while worker was on the phone. Finally was told that I needed to go BACK to where I started and begin the process anew. Probably took me at least 20-30 minutes just to pick up my online order of 2 pieces of lumber. And when I got them home, I discovered that the 2x6 had a sizeable warp in it. I am not happy with this whole thing."


Verified
4/5

2015-05-15

"Like the delivery option."


Verified
4/5

2015-05-15

"parts to be assembled were loose. a couple of parts were bent because of poor packing."


Verified
5/5

2015-05-15

"I placed what I ordered and received my order in a timely manner."


Verified
4/5

2015-05-14

"The website info was wrong but the store people corrected it and made me whole."


Verified
3/5

2015-05-14

"I bought that 4' led tube but no direction how to replace old florecent tube light?
No one in person in store also????
Project is not complete - waiting for some guidenance
"

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-05-14

"I got everything I asked for in the time they said it would arrive."


Verified
5/5

2015-05-14

"item arrived as expected."


Verified
4/5

2015-05-14

"Really slow processing time/shipping time. "


Verified
1/5

2015-05-13

"The product we purchased to clean our roof shingles simply made our roof look worse than it originally was. We finally had to hire a professional to do what Home Depot's product claimed it would do. They had to charge us extra to remove the poor product we purchased in order to clean our roof the way it should have looked. Extremely unhappy."


Verified
5/5

2015-05-12

"very prompt great customer service"


Verified
5/5

2015-05-12

"The staff was "Johnny on the spot" in pulling my item. I even got help loading the item from one of the employees that previously I declared to be the laziest man on earth.

Bravo
"


Verified
5/5

2015-05-12

"I found the item I wanted online and had it shipped to the store for free shipping. Quick and easy. Now I just have to be patient."