"Never received my order
Am still waiting after 8 days"
"Very satisfied and easy to access web site and order. All transactions were done in timely manner from verifying the order, telling when order was shipped and when order was due to arrive. "
"Love Home Depot! Always have what I need at good prices."
" NEVER, EVER order ANYTHING from Home Depot. I ordered a lot of hardwood and other items on July 20, and Home Depot said that the latest day the order would be there is August 2. I went there on August 2 to pick up my order, and only ONE box of hardwood was there! I talked to one of the associates there and she said that she would call me as soon as she knew any information about my order. The next day she called me and said that I could pick up my order tomorrow. I went there the next day expecting the rest of my order to be there, but there was NOTHING! I went to the service desk to talk about my order. The associate there was very rude, so I talked to the manager. The manager has a very bad attitude and said that my order wasn't there! So I asked if I could cancel my order and he said no. I am very angry at Home Depot. Never, Ever order ANYTHING from them!"
"My order came in quicker than anticipated. Very satisfied with the service.
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"Things I ordered came very quickly and in good shape. Unfortunately I needed t a different size. No problems returning and I ordered another set of shutters. "
"Ordered the saw on Monday, it was delivered on Thursday of the same week. This saved me a forty mile round trip to Home Depot. I like going though the store when I have to be in the area, but to get the saw I ordered in such a short time, it saved me money, time and wear and tear on my car. I did miss the sales associates who have helped me so much in the past."
"We were in the market for a replacement window for a small remodeling job on our home, as it turned out the window we wanted needed to be ordered from the factory. We chose to ordered it and happy that the cost was reasonable as well as the time before it would available to pick up at Home Depot. Since we had several days before we could install this window it didn't hold up our remodel."
"The boxes were damaged. Home Depot said we could go through every box (all 25) to take the undamaged ones. We cancelled the order. The manager never even came to talk to us, apologize, etc. He kept us waiting for half an hour before telling us to go through all the boxes ourselves. Won't order from Home Depot again."
"So easy to order on line and pick up at store. Love it!"
"The item I ordered arrived soon after I placed the order and arrived in one piece."
"Professional people, good products"
"Ordering my remote garage door opener was easy as was picking it up. The problem came in the middle - Home Depot was supposed to send me an e-mail when it was at the store for pick-up. I never received an e-mail, but called the store when I tracked the shipment and realized it must be @ the store."
"no problem delivered on time"
"Ordering on line was completed easily and timely. No problems. Package delivered as promised."