"I had originally ordered these pieces from another app. After two weeks I was contacted and said they don’t make them anymore and they can’t get them. So I kept scouring the internet and found them here. They were able to confirm they were available, give me a great price, and the pieces arrived sooner than other sites could get them here. We love them!"
"Compared with other retailers and found this site with better pricing and quick ship options. Quality was perfect and chairs were easy to assemble. Very pleased with overall transaction. "
"I placed an order for a Ferriday Taupe RAF Sectional on 9/25/2020. I was told that the sectional would be delivered in 4 weeks. The price was $999.99. My order was cancelled yesterday 10/5/21. This is after status e-mails being sent every month informing me that the order was going to be delivered in the next month. They kept saying the delay was due to COVID but I noticed the price of the item going up every month or so. I placed my order and paid $999.99, now Home Gallery Stores is stating that the regular price is $2865.00 and it's on sale now for $1888.00????? and are stating delivery time of 4 weeks?? I casll BS they cancelled my order to try to get me to re-place the order at the inflated price of $1888.00. This company sent me updates for a year and kept blaming COVID on the delays, but the price went up to $2865.00, then sale price of $1888.00?? I paid $999.99? I would not do business with this company they are scamming buyers and will not deliver. I would have given them a -5 stars but of course that's not allowed. Keep blaming COVID but it's obvious the price more increased by 3X and then put on sale for double what I paid a year ago. "
"We first saw these chairs at a local furniture store and ordered through Home Gallery. It took a lot longer than anticipated but weee just glad they made it to our home! Super easy to put together. The screws for the seat need a drill if you want it to be stationary. Super comfy. We love our new bar stools!!"
"My service was so awesome."
"Ordered a beautiful side table that I could not find anywhere for this price. Expected to get it in 4-6 weeks, had it in 3 - very happy with purchase."
"I have ordered dinning room chairs and the looked exactlt like online, price wa very good compared to other places. Order arrived later tan expecred howeve rhe tracking was uodated accordingly."
"Your website was easy to maneuver through which made finding my item simple. No charge for shipping and quick delivery made my experience excellent! Thank you!"
"I ordered a desk. It was delivered by a third party delivery company who noticed it was damaged. Home Gallery ordered a replacement part (glass top), but wouldn’t leave the damaged desk to use until the replacement arrived. They also couldn’t tell me when the replacement might arrive except to say “at a minimum, it’ll be 4 weeks.” They have already charged me for the desk, but can’t tell me when I might even get it. When I ask to cancel the order, they state they will charge me a %15 restocking fee and this was in the fine lines of the purchase contract (ie - they have a right to "resolve" the problem). However, they aren't resolving the problem when It's been over a week, and I still don't have any idea of when I may get my desk. (meanwhile, they have my money). More aggravating, they were rude on the phone and refused to let me discuss with higher levels. Buyer beware. They are unethical."
"It was easy to find exactly what we were looking for on line. The items were in stock and shipped without delay. Shipping was free and the total price for these items was exactly the same as a local store whose shipping would take over 5 months."
"I don't usually write reviews, but this is a really good product. The shelves arrived with no flaws or chips or scars, and very carefully packaged. All the holes were correctly and precisely drilled, and the instructions were clear. I've previously put several DIY bookshelves together so I was familiar with the clever cam-lock system. I especially appreciated the bottle of glue and the two extra dowels. I recommend assembling this on a table, instead of on the floor, to save your back. And be sure to get the dowels all the way in so they allow the pieces to join tightly -- I gave each one a couple of light taps with my hammer.
Everything worked very well and the result is interesting and attractive. It's a good design, nicely manufactured. "
"We loved the stools we received. We ordered two more pairs. Shipping was quick and it was exactly as described."
"I had a wonderful experience with Home Gallery. From order to delivery everything was easy and seamless. My bookcases are lovely and I will definitely shop here again!"
"Customer service was excellent. The Tournament Rich Cherry And Navy Arm Chairs are of good quality. I definitely will use them again."
"I purchased a beautiful dining room set from the Home Gallery. Originally, I saw the sat at Ashley Furniture but it was $100 more expensive, and the customer service at Ashley was below par. Dealing with The Home Gallery was a delight and saved the day! "