"Price was great, shipping and handling time was great but ended up receiveing a damaged item. "
"I Placed my order and it was sent to the wrong address. I contacted them several times and I was told that I would have to wait for further instructions. I have yet to receive any follow-up or notification as to what my status is. It's been almost 2 weeks. Horrible customer service, and no idea what to do next, as nobody can help me.... "
"They claim to ship in 1 - 2 days. All they did in a day was bill my credit card for my order. A week later, no order received. When I called, they said the order was partially out of stock so they did not ship anything. I asked them to ship what was available and they agreed.... four days later.... nothing has shipped!"
"product & service both excellent, and received products 2 days later! Great experience!"
"We chose to order our new light from this company because it said "in stock" but it actually was not. Additionally we were notified it was on back order and would be several weeks/a month before shipping. "
"Home Perfect is my first choice for all home improvement/upgrade products. They carry quality merchandise at an extremely reasonable price and deliver on their promises. Elizabeth, my sales representative, is the best!"
"Home Depot had the best price by far, but they also had good communications and quick delivery. Sink was received in perfect condition and it looks great!"
"So far my order was damaged by Fedex, but the worst part nobody from home perfect contacted me to let me know anything about my order or when i could expect them to take care of situation. BAD customer service as far as I'm concerned
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"Home Perfect was able to deliver a faucet wtihin days when another site had taken 3 weeks and would have taken 3 more weeks. Very pleased."
"I purchased a steam generator, however, it was supposed to be shipped within 1 to 3 days and I am still waiting for it to be shipped 9 days later. I spoke with customer service 3 different days and they said I would have a tracking number the next day. This did not happen. I plan on contacting american express to cancel my payment and file a complaint. They are very helpful in these matters. "
"Our local plumbing supplier said it would take 3 weeks to get this product AND it was $60.00 more. Home Perfect said it was out of stock - got it in about 10 days. Perfect!"
"Very disappointed. Was quoted a price over the live chat, and then the rep Reneged on it after he gave me a 5:30 deadline to make the decision. He apologized but i believe that if you quote a price you need to stick by it no matter what."
"The prices were very competitive. I chose the standard free ground shipping and the items were all delivered in within 2 days which surprised me. We are remodeling the kitchen and the sink and faucet will be installed in 2weeks. I would definitely look at Home Perfect when ordering again."
"Price was the best I could find anywhere. Could speed up their shipping communications, though. Got the product fast enough, just didn't know when it was coming until the day before it arrived."
"Great prices, fast service; will definitely shop Home Perfect again!"