"I ordered a sink that was in stock then received no further shipping updates. I asked what the status was, they said the drain was backordered. I told them to cancel the drain & send the sink. They agreed. It's been another week & I still haven't heard anything. When I try to ask about the status now, I get no response. Would have been nice to know about the backorder. Also, waiting 2 weeks & counting for a sink that was in stock is rediculous. "
"We ordered a product and was told it was in stock. After we ordered and paid, we were told it was suddenly back ordered and would be 3-4 weeks before shipment. No apology or discount on our order even after the company provided false information
I will never order from this company again"
"Delivered on time as promised."
"Placed order on May 22nd. Spoke with a representative on May 28th and was told that the product would be shipping within a day or two. Received a refund notice (mind you, no other communication about the order being canceled, just a refund notice email) on June 3rd.
Extremely disappointing experience.
EDITED 6/8/2015:
Instead of the $25 credit for future orders that was provided to me, can I please get a refund on my credit card for the item that was purchased yet never shipped?"
"This transaction was the fastest and easiest purchases I have made…. the best!!!!"
"The sink arrived as promised. Looks good, will do business again."
"Excellent product, price, and shipping time!"
"The order came as promised. The prices for my sink & faucet were the least expensive I found after doing considerable research. I am very pleased."
"Quick shipping. Great price. No problems."
"Item was in stock and was delivered timely."
"Still waiting for my order."
"While remodeling our kitchen, we ordered several items through HomePerfect...faucet, sink, drains, etc. Each item was exactly as described and in perfect condition. Shipping time was a little slow but we weren't quite ready for the items when we ordered so that part didn't matter to us. All in all very satisfied with Home Perfect. Saved a lot by ordering with them!"
"Home Perfect was a great source for our sink/faucet combo. Pricing and ship time was perfect for the big items. One item was backordered and was communicated clearly. The delay was within our timeframe and was delivered on time via the email communication confirming the backorder ship date. Would be happy to use Home Perfect again."
"SINK ARRIVED IN A TIMELY TIME FRAME AND IN PERFECT SHAPE.NO GRIPES AT ALL,HAVE NOT INSTALLED IT YET BUT SO FAR WE LOVE IT,"
"Quick and easy ordering. Price was the best I could find"