"My experience with Home Perfect has been terrible. I ordered a towel warmer that came without the mounting pieces and hardware. In other words, the rack was in the box but not the pieces that actually connect the rack to the wall. I contacted customer service at least 6 times in one month to transact an exchange and eventually a return. I had to get my credit card company involved. The dispute still has not been resolved as they have finally agreed to allow me to return the product but at my own expense for return shipping. Why would I pay for return shipping on a product that is completely useless without the rest of the pieces?"
"Still waiting for my order
"
"great transaction and great sink. "
"As of this date I have not received my order yet. I believe it was backordered. "
"great price and great service"
"After three days I had to call to find out about delivery and was told that the item was back ordered. When I complained that the website said it was in stock, the agent said a new shipment was coming in that day and would be shipped the next day. I was dubious about this, but the next day it was shipped and arrived in two days. So, I am very satisfied. "
"Only half the order was shipped. Still waiting I could have picked this up in a local supply shop and project would be done over this 3 day week end. If a product is not in stock you should be notified before you purchase. This was a time sensitive job and I have a unhappy customer. As does home less then perfect with me."
"Great pricing, delivered fast, and perfect condition! What more can you ask for?"
"Item in stock and promptly delivered!"
"They sent me a scratched bowl. Very badly scratched. No wonder they were selling it at a circa 50% discount."
"Great Order. Great communication!"
"The associate was both efficient and highly knowledgeable.
A thoroughly pleasant experience."
"Backordered item with no indication of time to fill without asking.
my credit card has already charged and I have nothing for a month and no certainty of filling order."
"My first exp was not good for the order I placed online. When I called to check on my order status, the rep just cancelled my order. I again placed my order with a rep Elizabeth and she was the best. Best customer service ever."
"The order arrived very quickly and was in good condition."