"Called do to email error in order.didn't receive call back &order not corrected.receive duplicates.needed to send back which cost me when it could have been prevented."
"When ordering said in stock will ship next day. Not here and backordered. Not very good. "
"My order was always listed as processing. I called twice and was told they sent an e-mail to the manufacturer because no one answered the phone. I looked it up and spoke to someone immediately, provided my order number and they did the research to find your order. It has shipped and I have a tracking number. My last contact with you is you would let me know once your e-mail was answered. Because of MY needing to know it should arrive next week. Complaint - just care more."
"Arrived quickly. Very happy but product is ridiculously expensive."
"Very good correspondence. Will use again."
"Good price, quick and easy ordering and delivery."
"Delivered as promised for a great price. "
"Jan.1......placed and paid for order.
Jan.8......was notified that some items were on back order; items would be available in 3-4 weeks.
Jan.9......some items shipped; including 2 of the 3 back ordered items.
Jan.13.....received shipped items.
Jan.16.....(today) still no update on when final items will ship; yet I paid in full on Jan.1 (over 2 weeks ago).
The right thing to do is not charge a customer until the item(s) has shipped!"
"Great price delivered on time no problems"
"The product was exactly as described! price was great! and it was shipped quickly!"
"My status could change but I learned after the order was placed that the item was not in stock and is on back order for 3-4 weeks.
I maycontinue to wait, I am trying to juggle the schedule to avoid impact of the delay."
"Arrived in perfect condition, on time love it!"
"Fast and easy. Good price. "
"Great service from the time I puchased to the delivery of the product. "
"The book I purchased arrived as promised and seems indeed to be in brand new condition. My only disappointment is an unexpected black marker line on the bottom page edges."