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Verified
1/5

2014-12-01

"i ordered a part that we desperately needed for our bathroom remodel - the website showed it was available for a price - i made the order. Only after i confirmed the order, did it tell me that it was out of stock for another 2 weeks. I would not use this site again. "


Verified
3/5

2014-12-01

"Item was back ordered too long. needed a replacement.
"


Verified
5/5

2014-11-30

"Can't say enough good things about Home Perfect and its staff. Just an all around great experience in ordering lighting, bathroom fixtures, faucets and high end body sprays and programmable valves.

I am a builder in Florida and, although I was initially hesitant to order everything on line, I used Home Perfect to supply it all for one of my homes. In simple terms, I would not hesitate to make purchases on line with Home Perfect. Timely and prompt delivery, regular updates and superb product support made it a completely trouble free experience.
Thanks,
"

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Verified
5/5

2014-11-30

"Good website, good pricing, efficient checkout process, and great e-mail feedback on order/shipping process."


Verified
5/5

2014-11-30

"I haven't installed it yet, but it shipped very quickly compared to the rest of the kitchen renovation items I've ordered. "

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Verified
5/5

2014-11-30

"My first experience with Home Perfect wad excellent. The order was placed without any problems and delivered according the trucking Info without any delays."

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Verified
5/5

2014-11-30

"Excellent service, all perfect "

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Verified
5/5

2014-11-30

"So far, I have not been impressed with this company. They have items listed on their site that show "in stock" that are drop shipped from the manufacturer that are not in stock. This is very misleading. It took 2 and a half business days after my order was placed to receive notice that one of the items in my order was backordered. I am in the process of building a house, and luckily I planned ahead and started ordering my items way in advance, so its not a huge issue. A big problem I am having right now though, is that they shipped the items that were in stock, but my order status is showing the order is complete and all items have shipped. Whats more, one of the items that was suppose to be in stock was not received. I currently have a ticket submitted with them and I hope they will resolve this mess, but I am not very happy at all right now.

UPDATE: The response below is true and they are doing there best to resolve this issue. I have a tracking number now for the missing item, and I hope to receive the back ordered merchandise next week. Updating rating to a 3 and when all is received I will update my rating to a full 5 stars for their exceptional, but maybe a bit slow, customer service. Thank you HomePerfect.com!

UPDATE 2: Submitted a second purchase with no issues. Thank you HomePerfect.com for the great support and resolving my issue quickly for the last order. This second order went flawlessly. Thanks!
"

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Verified
1/5

2014-11-29

"They did not respond to email or answer questions about the status of the order. It has not arrived after two weeks. I wonder if the seller cares if orders are delivered on time."


Verified
2/5

2014-11-29

"Still waiting to see if it ever shipped. I don't know what the problem is. No one can seem to give me an answer."


Verified
5/5

2014-11-29

"Best price and free shipping !"


Verified
5/5

2014-11-29

"Purchase 2 Blanco sinks from Home Perfect. One was delivered damaged and Home Perfect replaced it with in days. This was an excellent first Home Perfect purchase experience and will be purchasing from then again when the time comes. "


Verified
5/5

2014-11-29

"My first experience was excellente!"

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Verified
5/5

2014-11-29

"Great!!!!
Got to us quickly and installed with no issue
"


Verified
2/5

2014-11-29

"I ordered tow items from two different stores on same day. One was very responsive and notified me every step of the way. Home perfect website said the product would ship in 1 -2 days. Didn't hear anything from them for a week. When I did inquire, I get a message meant for someone else. Product arrived in good condition. Improved customer service and prompt notifications would have resulted in a higher rating."