""This was probably the worst experience I've ever had ordering a product online. From start to finish the process was terrible. I would never buy a product from this company again or recommend them. The worst customer experience I have ever encountered. The management team should be fired. Look at their rating, 7.62 and that's with over 2700 reviews. That in itself tells you to stay away. My fault for not researching their customer satisfaction before placing my order. They do not return calls, charge 25% restocking fee and the merchandise I ordered was defective. I sent them pictures of the defects and they still insisted on charging 25%. They would not give me a return authorization even after providing pictures. Also note, their response to those who have been hurt by them are all excuses. I am fortunate that I was protected through Pay Pal. I strongly recommend using Pay Pal for protection. It's free...I cannot express enough to customers to please not order from this company. There are just too many reputable vendors with excellent ratings and no hassle return service that are excellent options. Stay away from Home Perfect :-( "
"5 days after placing the order home perfect notified me that it would be another 2 to 3 weeks before the item would be shipped to the back order. This did not meet my construction the deadline. I had to cancel the order pay for the same item and pay expedite shipping fees. Home Perfect cost me time and money I will not use them again."
"Everything was Perfect !!!"
"Very pleased with the sink that I bought from home perfect. The price was better than anywhere else I could find on the internet and the delivery time was much faster than I expected. Would purchase from home perfect again."
"everything went very smoothly. It's a good website."
"I placed an order with Home Perfect on a Saturday. I immediately received an email order confirmation that stated my item was in stock. By mid week I did not receive any email indicating shipment, so I kept checking my order status online (the website claims the items ship same day). The order status showed 'ready to ship'. On Friday, the order status still showed 'ready to ship', so I did an online chat. I was informed my item was out of stock and discontinued. That would have been OK if I had been notified - I was the one who had to find out what happened to my order. I had to request a refund - apparently no one was going to notify me or refund my money. Disappointed."
"I feel as if I was misled by photo on website"
"I haven't received my items yet, as I just ordered them yesterday. However, I just wanted to comment on the great customer service team! When I entered a coupon during my order it never took. By the next day, shortly after lunch time, I received an email from Home Perfect stating that the coupon had been applied & the discount taken off of my credit card. What a great experience & great prices! Thank you SO much! I highly recommend this website to all! "
"Very quick shipment, arrived in good condition. Everything one could expect from an online retailer."
"The product was as advertized, arrived promptly, was well packaged, had zero defects, and had a great price."
"Product arrived in very timely manner just as we ordered. thank you"
"Very quick and free shipping!"
"Got exactly what I wanted in a very expedient fashion. No problems whatsoever and the best price around!"
"Always nervous about ordering on-line in case I have to return. However packaged very well and arrived quickly. No need to return as it is exactly what we wanted. Thank you."
"We were very happy with you your product. I have passed your web site and address to our furnace repair man. He was amazed at the difference in price. Thanks again and I will pass this info on to others that need major parts."