"easy to do business with -- my sink was shipped in a timely manner."

"The product was as described and arrived as promised. I will use Home Perfect again as I shop for parts during my work remodeling homes. "

"Great prices and fast delivery! "

"We are really pleased with our new faucet. Took awhile but finally found a brass faucet with no plastic. Fast shipping too. Thanks home perfect!"

"fast shipping, good price,thank you."

"Exactly what I needed at the cheapest price anywhere!!!"

"Easy shopping experience, cheapest price I found online. Reasonable shipping."

"Great price, great lead time.

"

"Arrived when they said it would"

"When I ordered this grid, I assumed it was free shipping like all of the other sites I visited. I was shocked when shipping was tacked on at the end. I also was not informed that the grid was out of stock until I already ordered it. All of the other sites said OUT OF STOCK and that my order would be filled when it became available. I do not think I will ever from you again. I'm still waiting for the grid."

"Our beautiful stainless steel sink and faucet arrived early and are perfect!"

"This is a continuation of my prior review where I received my item promptly but was very disappointed to find that the sink I ordered was completely split in half. I called their customer support to relay to them my issue and they "immediately" sent for a new sink to be sent to me. It's been one week and the sink has yet to be shipped from the warehouse. I'm losing hope..."

"please cancel ordered from another vender"

"am going to start from the first contact:
- Very professional sounding Representative. Knew exactly how to process order friendly seemed knowledgeable enough to where he should be saying the item you are ordering needs a wall Bracket that is not supplied but he did not.

- Placed the order for 2 LT308 Toto lavs. Recieved them on time. all was good so far.
- Proceeded with the remodel did the wall tile and flooring and when we got ready for the install of the sinks we discovered these sinks require the JR Smith 0700 Brackets.
Which we would have gladly ordered had we known. These brackets should be installed in the walls and floor before tiling etc...

- Now you would think this is when you can really find out the professionalism of a company and its representative. Our Sales Rep at Home Perfect rep " ADAM" was now too busy to respond it took four calls three messages and an email to have a reply, a reply which was extremely short to say the least. The favor was that he extended a 15% restocking fee instead of 25% ( Thank you ) on an order of $503 that came out to $75.
The problem is me paying for the return shipping which was quoted at $463 So I now have to pay $538 to return these sinks that I paid 503 for...I really liked them and wanted, and would have installed them if the tiles and the floors were not already done.
the Rep's answer " well you ordered them I sold them " I don't know what else to say.
Offered to buy replacement sinks from him that did not require Brackets for him to take and ship these back,
My problem is that a City Building inspection for the whole project was looming over my head and time was of the essense. Today Friday Nov 7th I recieved an email with intructions for the return which calls for a 30 day return policy and I am at 31 days, and have been calling for over ten days.

its like a used car sales rep that forgets you the next day"

"Item arrived damaged and I was asked to keep it for a $20 credit.
"